• Lead & Successfully Implemented PayPak Debit Card project. • Develop, design, promote & adoption new digital products and processes. • Delivering digital products and solutions based on business plans assigned.• Identify growth opportunities within the digital product landscape.• Drive implementation of digital product strategy.• Work closely with Vendors and other functions of the NBP funds, such as operations, IT, Finance, Fund Management, retail and Corporate to generate, evaluate, select, prioritize and drive digital innovations across NBP Funds.• Engage with the in-house IT development team to develop digital products and solutions, while meeting deadlines and budget constraints.• Diligently scan and monitor external development in the digital space in particular asset management industry and evaluate its impact on NBP Funds current and future offerings.• Utilize data analytics and user experience along with competitive analysis to drive product prioritization and initiatives.• Consistently monitor and help prioritize a portfolio of digital innovation initiatives & projects.• Own and manage the portfolio of products and the project lifecycle function and ensure necessary tools are in place to monitor and manage product performance and to take key decisions on the basis of the product performance & lifecycle.

•Elicit requirements using interviews, published customer, industry and other documents analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.•Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the requests from the underlying true needs•Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements•Successfully engaged in multiple initiatives simultaneously •Work independently with relevant stakeholders to define concepts and requirements; and under the direction of the product managers •Strong analytical skills and product management concepts, including a thorough understanding of how to interpret customer business needs and translate them into product and operational requirements.•Serving as the conduit between the (internal and external) customers and the product development team, through which requirements flow.•Collaborate with developers and subject matter experts to establish the business vision and analyze trade-offs between user experience, business and architectural constraints

• Perform UATs of any new system development or new Digital product launch.• Implementation of New Digital Banking projects bank wide.• Update process manuals also identify and suggest potential re-engineering & automation of certain processes and controls.• Preparation of BRDs.• Get developed applications of 1) Card Faciliation 2) Proactive Claim Settlement 3) RAMs (Terminal wise ATM Transactions report) 4) & Customized reports for E-Channels transactions, POS Local / International & UBP Systems.• Making of All Channels Transactions routing mechanism, including identification of New GL codes and Tran Types opening, coordination with other technology teams for its implementation in the system.• Ensure Timely settlement of ATM (ISS/ACQ), Internet Banking, Mobile Banking, IBFT & UBPS transactions including Nadra E-Sahulat Bill Payment Systems & 1Link’s “Over The Counter Bill Payment System”. • Supervise Reconciliation of MIBs Digital and ADCs transactions.• Supervise Reconciliation of E-Channels Utility Bill Payment transactions.• Establishing China Union Pay (Cup) charge back unit. • Ensure Timely Regulatory Reporting.• Monitor daily ATM Balancing of all MIB Branches.• Get develop ADC Channels required reports from concern teams.• Supervise to run Daily GL & RB upload files in CBS.• Daily Settlement & Dispute handling of 1Link’s Over The Counter (OTC) Bill Payment application. • Ensure necessary trainings of Branch Staff for ATM Balancing, Disputes Handling, and Digital & ADC Products.• Responsible to monitor and reconcile Digital & ADCs General Ledger. • Responsible to monitor unsettled transactions and proactive reversals of failed transactions.• Responsible to provide ATM balancing related support to branches.• Responsible to prepare/ update the SLAs with other department and with vendors• Maintained Unit MIS for Management, Regulator and Audit/Compliance.

• Develop new processes for branches regarding Systems/IT applications• Perform UATs of different new initiatives, products & applications• Gathers Business requirements for New Products, Reports, Applications etc.• Instruct, Guide & Train branches about IT related internal & external Process/Policies• Review System’s related needs of branches• Responsible for Modification & new changes in Systems/IT process.• Arrange timely correction, rectification of all IT/System related issues of country wide branches. • Responsible for Reconciliation of MCB Islamic Banking Branches• Responsible for running-up all IT applications 24/7 in Islamic Branches & Back offices. • Investigate & raise SIR/CRs to Vendor/Internal IT teams regarding applications issues.• Respond Continues Audit & IT Compliance related queries.• Respond SBP queries regarding IT Systems/Operations.ACHIEVEMENTS IN MCB Successful Implementation of System’s Based Call Deposit Receipt Product in 2014 Successful Implementation of System’s Based Shariah Compliant Foreign Currency product in MCB Islamic Banking – 2014. Promoted to OG-I in 2013. Received Spot award & Certificate in Jul-2014. Received Team of the Year 2013 award. As a member of IB Ops team. Selected for Core Banking Software Project (Symbols Version 8.5) started in Aug-2012. Team Member of Symbols Islamic Banking Project successfully completed in Nov-2010. Team Member of Symbols Project successfully completed in Dec-2009 Promoted to OG-II (in 2010) Promoted to OG-III from Cash Officer (in 2007) Selected for Symbols Project on the Basis of Continues Performance. Received Recognizing Certificates on completion of CBS Implementation targets. Selected for Symbols Islamic Banking Project. Received Spot award & Certificate in 2010. (Signed by the President of M.C.B).  Received Recognizing Certificate for Achieving target of over 1000 branches live into new Software (signed by the President of M.C.B).

Worked as Testing Analyst in Core Banking Software Project Ambit 8.5• Gathers Business Requirements regarding CBS application.• Perform UATs of all Banking Related Transactions and Process etc.• Ensure Quality Assurance of New CBS Ambit 8.5 Worked as Symbols Support Officer in ITG Application support • Provide CBS related support to all MCB branches.• Raise issues to internal teams and Vendor.• Raise SIRs/CRs for system relates issues.• Provide support to the branches regarding Balancing, Reconciliation & all system related issues.Worked as a Senior Project Officer in Symbols Islamic Banking Project• Successfully completed Core Banking Software Project for Islamic Banking.• Perform E2E tasks from start till completion of the project.Worked as Implementation Officer in Symbols (Conventional) Project• Successfully completed Core Banking Software Project for Islamic Banking. • Perform E2E all tasks from start till completion of the project. Worked as Operations/Remittance Officer/K.P.O/Cash officer in Branch Banking Operations• All Posting, Balancing, execution of EOD. Daily/Monthly closing.• ATM Balancing, GL balancing Cash & Clearing Balancing, Customer Service etc.