Yasmin S. Email and Phone Number

• Prepare construction related communications to distribute to the local community around site• Regular contact with the construction, scheduling, and other project team members, including attending weekly meetings• Regular contact with the Metrolinx Communications and Community Engagement teams• Provide monthly construction activity updates to Metrolinx CLC meetings• Provide content, photos & videos, construction updates and other information to Metrolinx teams on a variety of enquiries for the project• Go to site regularly to capture photos of the construction progress to submit to Metrolinx• Investigate and resolve inquiries and issues received from the local community• Support Metrolinx Community Engagement team with the planning of community events• Provide Metrolinx with monthly media packages that include drone and time-lapse footage• Develop social media content, seek appropriate approvals internally and from Metrolinx, and manage the Instagram account• Built a trusting relationship with our client and all stakeholders • Act as the main point of contact and project manager for special projects

• Developed annual corporate marketing plan• Functioned as project manager, worked with internal business units including Operations, Business Development, and Recruitment to determine their marketing needs and support their initiatives• Managed all marketing initiatives to effectively deliver results within the designated timeline and agreed budget• Worked with leadership team to develop a marketing plan and ensure goals are achieved• Worked with third party to develop marketing collateral such as posters, brochures, sales sheets, ensuring compliance with brand standards• Managed client events (30 – 100 people) from planning phase to execution, including researching venues and vendors • Created and managed events calendar to include all internal and external events• Administered client surveys• Created and managed content for website and social media• Managed advertising campaigns• Reviewed and made recommendations for sponsorship and donation requests• Hired and managed summer students on-boarding, delegated tasks, reviewed work and provided feedback, and conducted performance reviews

• Maintained website content• Content creation for social media platforms including Twitter, Facebook and LinkedIn• Wrote and distributed internal announcements, press releases, and all other communication• Sourced promotional items and kept track of available inventory • Managed corporate events by planning and executing all details from start to finish• Coordinated the creation of an online merchandise store for internal purchases• Wrote leadership biographies for company website • Maintained corporate branding standards including business cards and PowerPoint templates• Coordinated the creation of a new company website including searching for web design companies, selecting design company, defining scope of work, and transferring content• Managed communications and investor relations inbox

• Supported two executives in Finance and Business Development • Engrossed into the business and highly involved in the day-to-day operations• Managed the executives calendars and inbox• Scheduled and coordinated meetings both with internal and external stakeholders• Participated in creating a new site for our team to share client and project information• Coordinated all travel arrangements • Attended meetings and recorded meeting minutes• Created and updated PowerPoint presentations• Reconciled expenses on a monthly basis and paid invoices• Screened internal and external communication, redirected, and responded to inquiries• Managed sensitive information and documents with complete privacy and confidentiality• Tracked vacations, banked time, and personal time for the team• Managed and monitored information that impacts the executives responsibilities

• Supported the Director of the Strategic Client Program and his Business Development Team• Managed my supervisor’s calendar and made travel arrangements• Compiled information, edited, and submitted Pre-qualification surveys• Administered the SharePoint site• Generated reports and administered presentations

• Provide Administrative support to the Investment Counsellor to maintain client relations and increase the size of the portfolio, all with a high level of confidentiality• Provide exceptional customer service to our high net worth clients• Prepare review packages, prospect presentations, account documentation, reports, book appointments, arrange travel needs, and work on special projects as they arise • Train new employees to effectively perform their job duties and become content with the procedures and computer programs used in the office• Took the initiative to identify a training gap and created a step by step training manual on how to open new accounts and prepare reviews• Took the initiative to revise two forms used in the office to make them more user friendly• Identify opportunities to make procedures more efficient, productive, and client friendly• Multi-task and prioritize projects to meet deadlines and avoid delays• Manage and resolve problems under tight deadlines• Pay high attention to detail to avoid errors and delays• Ensure compliance with CIBC policies, guidelines, and Code of Conduct