•Organized product displays and stock placements to create appealing visuals and make it easier for customers to select items, resulting in a 15% increase in product visibility.•Provided exceptional service to over 50 customers daily, ensuring a smooth shopping experience and building customer loyalty.•Handled customer service responsibilities to maximize satisfaction and consistently achieved daily sales targets, contributing to a 10% monthly revenue increase.•Delivered product information, promoted special offers, and resolved customer complaints, maintaining a 98% customer satisfaction rate during my tenure.

• Providing maximum service to more than 30 customers every day to assist and guide them in cash deposits, cash withdrawals, as well as online account opening and mobile banking activation.• Compiling Excel spreadsheets for multi-posting transactions.• Contributing to the smooth and accurate calculation of teller cash every day.• Archiving and managing over 30 documents for daily customer service reports.

• Printing >100 invoices, receipts for incoming cash, and receipts for outgoing cash.• Entering >50 tax identification numbers into the ERP system.• Inputting data into Excel and generating ready-to-use report outputs.• Organizing >50 files in accordance with daily Standard Operating Procedures (SOPs).

• Increased social media followers and brand awareness by more than 3,700 users within one year.• Took the forefront in customer service by actively handling >30 orders every week.• Maintained strong relationships with customers and provided excellent service to ensure customer satisfaction.• Handled various administrative tasks, including document organization, schedule management, responding to direct messages, and ensuring sales continued to grow.• Successfully maximized the use of Instagram Ads by increasing profile visitors by 500-1000 users daily.• Built a loyal customer base, resellers, and achieved a monthly sales increase of 10-20%.