Client Services Officer
CurrentKey Responsibilities • Clarified the procedures and legislative mandates of the My Aged Care program to clients and third parties with empathy and compassion. • Engaged in inbound and outbound call activities, effectively communicating with clients and third parties associated with the My Aged Care program. • Executed administrative and intake triage responsibilities with exceptional qualitative and quantitative precision.• Provided supervision and training for new team members.… Show more Key Responsibilities • Clarified the procedures and legislative mandates of the My Aged Care program to clients and third parties with empathy and compassion. • Engaged in inbound and outbound call activities, effectively communicating with clients and third parties associated with the My Aged Care program. • Executed administrative and intake triage responsibilities with exceptional qualitative and quantitative precision.• Provided supervision and training for new team members. • Scheduled client appointments. Show less
