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Yasmin Crepaldi is listed as Customer Experience - Fraud Analyst at Knower, a company with 2 employees, based in Coimbra, Coimbra, Portugal. AeroLeads shows a matched LinkedIn profile for Yasmin Crepaldi.
Yasmin Crepaldi previously worked as Sales Assistant at Knower and Fraud Suport I at Nubank. Yasmin Crepaldi holds Pós-Graduação Lato Sensu - Especialização, User Experience from Universidade Anhembi Morumbi.
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I believe that dealing with people and projects isn't just about solving a problem at hand but understanding all current needs and going beyond to meet future needs. My professional traits include:- Continuous pursuit of development- Open-mindedness towards new challenges- Teamwork- EmpathyAlways engaged in roles requiring empathy, active communication, management, and project creation aimed at improvements in any worked areas. This is what drives me to achieve and fulfill all the dreams I aspire to.Project ManagementData AnalysisGoogle SheetsGoogle FormsAdobe Photoshop and IllustratorAdvanced EnglishCommunicationCreation of internal and external contentEmpathyVersatilityZendesk
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Coimbra, Portugal
- Experience in customer management with a focus on exceptional service and maximizing sales of MEO services.- Skills in using contact management platforms to establish and achieve goals.- Ensuring effective post-sale follow-up to ensure continuous customer satisfaction.
São Paulo, SP. Brasil
- Investigation and prevention of identity fraud and suspicious account transactions, utilizing various tools for data analysis and effective team communication.- Swift handling of sensitive data and delivery of prompt responses in critical situations, providing transparent support to customers to strengthen trust in the company and ensure the best.
São Paulo, São Paulo, Brasil
- Implementation of the enterprise sector, including the use of tools like Account Cancellation.- Team scaling and implementation of the Deceased Account Cancellation process.- Weekend team monitoring and management to ensure excellent customer service, along with providing support to other teams during crises such as product launches, governmental.
São Paulo, São Paulo, Brasil
- Partnership negotiation with influencers, YouTubers, bloggers, and theatrical pieces to increase brand presence in the media.- Leadership in creating and planning content across various social media platforms, including Facebook, Instagram, WhatsApp, Google+, and Blog.- Support for virtual store customers through chat, email, and phone to understand.
Other employees you can reach at knower.pt. View company contacts for 2 employees →
Maria Monteirinho
Colleague at Knower
Lisboa, Lisbon, Portugal, Portugal
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LD
Liliana Dias
Colleague at Knower
Lisbon, Lisbon, Portugal, Portugal
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CB
Célia Barbosa
Colleague at Knower
Lisbon, Lisbon, Portugal, Portugal
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AD
Andressa Dos Santos Batista
Colleague at Knower
Figueira Da Foz, Coimbra, Portugal, Portugal
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AR
Ana Raquel F.
Colleague at Knower
Sintra, Lisbon, Portugal, Portugal
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HR
Humberto Ribeiro
Colleague at Knower
Portugal, Portugal
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DN
Daniel Nicolau
Colleague at Knower
Amadora, Lisbon, Portugal, Portugal
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CM
Carlos Muxagata
Colleague at Knower
Coimbra, Coimbra, Portugal, Portugal
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MF
Marcelo Fialho
Colleague at Knower
Caldas Da Rainha, Leiria, Portugal, Portugal
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RC
Raquel Caetano
Colleague at Knower
Caldas Da Rainha, Leiria, Portugal, Portugal
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Quick answers generated from the profile data available on this page.
Yasmin Crepaldi works for Knower.
Yasmin Crepaldi is listed as Customer Experience - Fraud Analyst at Knower.
Yasmin Crepaldi is based in Coimbra, Coimbra, Portugal while working with Knower.
Yasmin Crepaldi has worked for Knower, Nubank, and Exclusiva Sexshop.
Yasmin Crepaldi's colleagues at Knower include Maria Monteirinho, Liliana Dias, Célia Barbosa, Andressa Dos Santos Batista, and Ana Raquel F..
You can use AeroLeads to view verified contact signals for Yasmin Crepaldi at Knower, including work email, phone, and LinkedIn data when available.
Yasmin Crepaldi holds Pós-Graduação Lato Sensu - Especialização, User Experience from Universidade Anhembi Morumbi.
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