Yasmine Asfour Email & Phone Number

Norwalk, Connecticut, United States

Stamford, Connecticut, United States

Miami, Florida

• Represented FPL as a Customer Project Manager and designed projects on new and existing power distribution infrastructure in a specific geographic section of Miami• Delivered power to FPL customers within a specific service territory• Engineered designs and inventoried related materials, providing any invoices, permits, or legal documentation required for actual field work• Scheduled and managed field work while maintaining oftentimes conflicting project deadlines • Acted as a liaison between FPL and its customers, coordinating and negotiating on behalf of both parties • Utilized various modes of communication, including email (~15 per day), telephone calls (~5 per day), and on-site meetings (~1 per day)• Communicated with contractors, electricians, municipalities, and other entities to resolve miscellaneous customer requests (e.g. inquiries and complaints)• Developed engineering designs to meet customer needs without compromising on cost or integrity• Applied knowledge of the FPL distribution system and engineering principles to deliver low-cost alternatives• Complied with state laws and regulations, as well as FPL design standards

Palm Beach Gardens, Florida

• Reported directly to CEO, responsible for managing day-to-day operations and all administrative processes and support.• Created new SharePoint site to collect suggestions for process improvement initiatives from employees in different offices worldwide.• Set up new protocols to ensure suggestions are answered and relayed to the correct departments.• Created “As Is” workflows displaying bottlenecks in different departments• Gave recommendations on how to eliminate bottlenecks in the workflow to ExCom and Board.• Created organizational charts on a global scale for the company.

Doha, Qatar

• Created new policies and workflows for all staff and doctors• Assessed problems in their Diet and Weight-loss Program• Created “As Is” workflows displaying bottlenecks in their systems• Created new menu and delivery system for their Diet and Weight-loss Program• Set up new protocols to ensure a high level of Quality Control• Set Recommendations for new technology to help in event planning• Gave recommendations on how to eliminate bottlenecks in the workflow

Miami/Fort Lauderdale Area

HBOQuality Assurance Specialist August 3, 2015 – December 3, 2015• Managed HBO Application Testing on different platforms (Apple, Android, and Xbox Products) for the Latin American Division• Created Test Scripts for future QA testers• Tested network connectivity and streaming capabilities for different countries in Latin AmericaUnited WayJunior Project Manager December 4, 2015 – March 25, 2016• Assessed problems in their Event Planning system• Created “As Is” workflows displaying bottlenecks in their systems• Set Recommendations for new technology to help in event planning• Gave recommendations on how to eliminate bottlenecks in the workflowThe Children’s TrustIndustrial Engineering Process Manager February 2, 2016 – March 2, 2016• Conducted interviews with employees to determine pain points regarding their IT and Data Infrastructure when trying to pull reports from their systems• Submitted a report highlighting the common pain points found across departments• Gave recommendations for a new reporting system that addresses and eliminates the pain points.RyderBusiness Analyst March 28, 2016 – August 15, 2016• Created Design Documents for Developers to create unified reports for Business Users for different subject areas in the company• Created Requirement Documents based on Business User needs• Consolidation of old reports for a new reporting system Momentum ConsultingIndustrial Engineer February 26, 2016 – August 15, 2016• In house Project Development team project• Consolidated documents from all Momentum Projects onto SharePoint• Created Templates for different documents to train new Momentum employees

Miami/Fort Lauderdale Area

• Working in many projects as an Industrial Engineer. I have been analyzing processes, defining problems and finding solutions. I am leading my initiatives as much as possible• Creating Workflows for University of Miami's Sylvester Hospital• Using Industrial Engineering methods to make process more efficient throughout the Healthcare system at University of Miami

Coral Gables

• Conducted time studies and computer simulations of Miami International Airport FIS North Terminal• Analyzed the data and assisted in presenting recommendations to the Miami International Airport• Provided redesigned layout of FIS North Terminal

University Of Miami

• Preparation of Vicon system cameras prior to subject arrival. Vicon is a 3-D motion capturing system used in Biomechanical studies.• Preparation of subjects by placing markers and bands on subjects bodies.• Collected data via Vicon system of subjects’ kinematic models.• Analyze data and kinematics models using Vicon system.• Fix issues with data due to missing markers using Vicon system.

University Of Miami

• Conduct assessments at manufacturing plants focusing on energy savings, waste minimization, and reduction of operation cost • Employ Onset HOBO data loggers and current transducers at each plant to monitor power consumption, temperature, and humidity; as well as other advanced equipment such as an infrared camera, combustion analyzer, and ultrasonic leak detector • Prepare formal reports for energy assessments, always meeting a strict deadline, wherein energy/cost savings and implementation cost of developed conservation measures are quantified and presented to senior management of various companies of where assessments are conducted