Theoretical knowledge• Deep understanding of the Object Orientation Concepts.• Documenting and Designing applications Infrastructures.• A good understanding of Database designing concepts.• A good understanding of Networks Protocol and architectures concepts.• A fair understanding of Systems Analysis and Design concepts. Soft Skills• Interactive and fast enough to learn new technologies and sciences.• A good Research Abilities.• Highly Communications Skills.• Self Motivated.• Ability to work in a group or individually according to the job requirements.• Challenger• ITIL V3 course attended, and exam preparation ongoing
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Life CoachIntellect Coaching School Jun 2019 - Present -
Senior Project ManagerDell Technologies Nov 2019 - Feb 2021 -
Crisis ManagerOrange Business Services Jul 2018 - Oct 2019 -
Project Manager Team LeadOrange Business Services Dec 2017 - Jul 2018Egypt
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Project ManagementOrange Business Services Jul 2013 - Jul 2018Cairo, Egypt• Leading weekly meetings to track indicator progress with Transversal Activities POCs (Line of businesses covered include Messaging, Security, Application Management France Customers, Application Management Intternational Customers & Internal IT, Infrastructure and DIH.• Accept and process administrative requests for field creation, improvement, or modification within the controlled applications.• review and publish on a periodic basis the progress of current RFCs requested by customers / Operation teams.
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Data Integrity SpecialistOrange Business Services Nov 2009 - Jul 2013Cairo, Egypt• Regular daily analysis and communication on the status of IT Delivery tools• Maintain regular communication with the Line of Business transversal SPOC in the development of application.• Daily check for errors in the data within business critical fields.• Monthly review with LoB managers to take action on missing data in the tools.• Monthly contribution to overall data integrity KPI reporting consolidated by KPI & DI manager.
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Mobile Messaging EngineerOrange Business Services Feb 2007 - Nov 2010• Perform maintenance (life cycle) for Mobile Messaging services• Perform support level 2 of Mobile Messaging services for all Messaging customers (Exchange, Notes/Domino, SMTP). This mission includes the TIO function if necessary (schedule, priorities management, configuration with respect of Project overview).• Provide day to day maintenance and complex change request on Mobile Messaging services to Equant customers.
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Customer Technical SupportOrange Business Services Oct 2005 - Feb 2007To provide support throughout the Case Excellence Process to IT Services Customers, including processing of Customers Calls/Inquiries, Case opening, qualification and management, troubleshooting and resolution.To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our Customers
Yasmine Khalifa Education Details
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Computer Science -
Sacré-Coeur HeliopolisHigh School
Frequently Asked Questions about Yasmine Khalifa
What company does Yasmine Khalifa work for?
Yasmine Khalifa works for Intellect Coaching School
What is Yasmine Khalifa's role at the current company?
Yasmine Khalifa's current role is Project Manager.
What schools did Yasmine Khalifa attend?
Yasmine Khalifa attended Helwan University Cairo, Sacré-Coeur Heliopolis.
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Yasmine Khalifa
Content Writer | Content Creator | Podcaster | Voice Over Artist | Journalist | Scriptwriter | Copywriter |Creative DirectorCairo, Egypt -
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2ge.com, ge.com -
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