Yasmine Sanchez Email and Phone Number

• Customer service• Correspondence with customers regarding orders• Track and maintain status of orders• File completed jobs• Handling customer order issues• Sales of promotional items• Obtaining shipping quotes and invoices for completed jobs• Various office operations- answer phones, accept messaging, emailing order acknowledgements, customer follow-ups

• Provide quality childcare in before and after-school programs • Teach values and perform educational activities with the children• Ensuring safety and facilitate structured play, in accordance with state requirements and YMCA policy• Provide a quality experience to children and parents that focuses on youth development, including the YMCA core values: honesty, respect, responsibility, caring, and faith.

• Role model superior customer service• Listen and show sensitivity to customers concerns and handle issues in a professional and effective manor• Ensure slandered operating procedure compliance in the service department • Perform all duties of a checker and customer service assistant as well as assist with business center transactions as needed• Provide ongoing communication with staff regarding daily events and concerns that transpire • Encourage and champion front-end selling activities • Recognize partners and celebrate success • Convey appropriate sense of urgency in dealing with the partner and customer issues