Yas S Email & Phone Number

• Experience:
• Suspicious Activity Reports (SAR): Skilled in completing SARs when there is sufficient suspicion of financial crime, ensuring timely and accurate reporting.
• Sanctions and PEP Compliance: Proficient in reviewing sanctions and potential Politically Exposed Person (PEP) matches to maintain compliance with regulatory standards.
• Payment Monitoring: Experienced in monitoring customer payments (inbound/outbound) and account conduct to detect and prevent… Show more Experience:
• Payment Monitoring: Experienced in monitoring customer payments (inbound/outbound) and account conduct to detect and prevent fraudulent activities.
• Report Management: Adept at working with multiple reports to monitor and analyze suspicious activity in customer accounts.

• Responsibilities:
• Outstanding Customer Service: Committed to providing exceptional service to all users, ensuring their needs are met promptly and efficiently.
• Data Protection and GDPR Compliance: Thoroughly knowledgeable about data protection laws and GDPR, consistently adhering to these regulations to protect customer information.
• Complaint Handling and Objection Management: Skilled in handling complaint calls and addressing dissatisfied customers, using… Show more Responsibilities:
• Complaint Handling and Objection Management: Skilled in handling complaint calls and addressing dissatisfied customers, using effective objection handling techniques to resolve issues amicably.
• Quality Assurance: Focused on maintaining high-quality service standards through regular quality assurance checks and continuous improvement efforts.

Postgraduate Diploma, Games Design

Bachelor Of Science (B.Sc.), Forensic Science, Upper Second (2:1) With Honours

Foundation Degree, Forensic Science, Foundation Degree With Merit

Activities and Societies: Course representative