Yasmine Wright Email & Phone Number

Oakland, California, United States

Oakland, California, United States

Oakland, California, United States

Oakland, California

Alameda, California

Alameda, Ca

- Provide exceptional service in a fast paced call center environment- Answer incoming phone calls from patients, clients, and payers pertaining to billing- Receive and process website, credit card, and by phone payments from patients- Answer questions and address concerns regarding billing, complaints, and other general inquires- Document appropriate calls and/or complaints into accounts/claim notes- Make outbound calls to patients regarding payments issued to the subscriber from the insurance- Collecting co-pays, deductibles, non-covered charges, and paid to patient balances- Set up payment plans for qualifying patients- Negotiating and calculating prompt payment discounts- Process all Financial Assistance Program (FAP) documents - Process payments from insurance companies and balance daily batch posting- Verify that transactions comply with financial policies and procedures - Cross train in all areas of the Billing Department- Train new, incoming employees

Emeryville, Ca

- Determined patient invoices by capturing services noted in patient chart; clarifying services with physicians- Identified responsible party by examining patient record- Issued invoices by entering service data; calculating charges; mailing invoices- Resolved billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement- Maintained patient and invoice files by entering and adjusting data- Provided billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends

Oakland, Ca

- Responsible for processing loan, checking cash transactions, and keeping records of negotiable instruments involved in financial transactions- Accountable for verifying amounts and accuracy of transactions when receiving cash or checks- Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculating daily transactions- Examined checks for endorsements and verifying other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents- Monitored vault to ensure cash balances are correct- Entered customers' transactions into computers to record transactions and issue computer-generated receipts- Monitored and reported compliance situations in regards to FinCen regulations