Y. Black

Y. Black Email and Phone Number

A+ Certified, Network+ Certified @
Y. Black's Location
New York, New York, United States, United States
Y. Black's Contact Details

Y. Black personal email

Y. Black phone numbers

About Y. Black

Signature Strengths Communicating technical information into simple language for users Deadline oriented and sales driven mentality Troubleshooting PC hardware and software issues Personable and highly adaptable to changeMajor Accomplishments Sales Driven: Sales Manager with more than 10 years of record-breaking individual and team sales generation. Experience spans B2B sales in

Y. Black's Current Company Details
Ricoh/Mindshift

Ricoh/Mindshift

A+ Certified, Network+ Certified
Y. Black Work Experience Details
  • Ricoh/Mindshift
    Customer Engineer
    Ricoh/Mindshift May 2014 - Present
    New York City
    Imaging, Deployments, Migrations, Inventory in Google+also changing Operating Systems and changing user status using Active Directory.
  • Insight Global
    It Technician
    Insight Global Aug 2016 - Dec 2016
    Greater New York City Area
  • Per Scholas
    Student
    Per Scholas Dec 2013 - Apr 2014
    Completed the program and earned my A+ and Network+ Certifications.
  • Time Warner Cable
    Collections Representative
    Time Warner Cable Feb 2012 - Aug 2013
    • Professionally handled 200+ phone calls per day resulting in 100% satisfaction with customers• Organized and tracked subscribers accounts on a daily basis while providing payment alternatives, maintaining customer accounts through effective retention methods• Exceeded company monthly goals in department by implementing team methodologies through effective time management and utilizing ACSR and/or AAD
  • Time Warner Cable
    Client Services Specialist
    Time Warner Cable Jun 2010 - Feb 2012
    • Directly provided approximately 150-200 customer service calls per day regarding cable, telephone and internet services while scheduling appointments and consistently entering appropriate data• Troubleshot via phone customers’ converter boxes, digital phones and modems through step-by-step process resulting in correction of problem or scheduling of an appointment
  • Cablevision
    Residential Account Executive
    Cablevision May 2006 - Jul 2008
    • Responsible for the acquisition, sale and scheduling of a variety of communication services in the Brooklyn territory resulting in added service subscribers• Properly disseminated relevant information to new customers as well as retaining previous subscribers
  • Lg Electronics
    Business Development Specialist
    Lg Electronics Sep 2004 - May 2005
    • Managed initial and recurring sales to small businesses of LCD monitors and computer data storage to resellers through tier 1 & 2 distributors in the North American channel on a daily basis• Handled multiple phone lines by intaking approximately 70 customer queries and complaints per day resulting in added sales and customer loyalty
  • Metrocall
    Corporate Account Manager
    Metrocall Nov 2001 - May 2002
    • Consistently exceeded sales and revenue objectives set by management every month while marketing and selling B2B accounts on a daily basis• Successfully negotiated and finalized approximately 3 sales agreements per week resulting in 100% customer satisfaction
  • Mci Worldcom
    Paging Specialist
    Mci Worldcom Feb 1998 - Nov 2001
    • Trained, monitored and managed 10 representatives to ensure quality service and company standards were met resulting in higher quality sales• Initiated credit checks to evaluate credit worthiness of applicants while servicing and building existing accounts while generating new business through aggressive sales techniques• Developed relationships with other departments to understand workflow and processes

Y. Black Skills

Cabling Channel Arrangements Cost Accounting Sales Customer Retention Sales Operations Advancement Lcd Network Proxy Sales And Marketing Windows 7 Tier 2 Management Revenue Public Relations Standby Cellular Communications Spanish Circumstances Gap Powerpoint Monitors Accounting Human Resources B2b Residential Services Georgia Demanding Customer Satisfaction Meraki Atlanta Offering Radio Access Network Google Docs Strategy Sold Able To Multi Task Message Oriented Middleware Microsoft Excel New Business Development Architecture Management Training Distributors Paging Customer Service Resellers Scheduling 10d Call Centers Hardware Process Scheduler Ricoh Jersey Migration Projects Certified Operating Systems Business Development Communication Home Negotiation Strategic Planning Ghost Imaging Marketing Credit Checks Time Management Contractual Agreements Data Migration Teleservices Inventory Control Presentations Software Deployment Media Responsibility Retaining Mozy Art Obtain Plan Analysis Cables Account Management History New York Boost Electronics Government Pregnancy Software New Account Generation Outlook Microsoft Word Java Rate Business Background Financial Analysis Internet Access Financial Transactions Englewood Staff Development Problem Solving Wireless Delivery Mergers And Acquisitions Altiris Deployment Console North American Selling

Y. Black Education Details

  • Per Scholas
    Per Scholas
    Information Technology
  • The City University Of New York - The City College Of New York
    The City University Of New York - The City College Of New York
    Medical Administrative Assistant Certificatiion

Frequently Asked Questions about Y. Black

What company does Y. Black work for?

Y. Black works for Ricoh/mindshift

What is Y. Black's role at the current company?

Y. Black's current role is A+ Certified, Network+ Certified.

What is Y. Black's email address?

Y. Black's email address is ya****@****hoo.com

What is Y. Black's direct phone number?

Y. Black's direct phone number is +121250*****

What schools did Y. Black attend?

Y. Black attended Per Scholas, The City University Of New York - The City College Of New York, Clark Atlanta University.

What are some of Y. Black's interests?

Y. Black has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation.

What skills is Y. Black known for?

Y. Black has skills like Cabling, Channel, Arrangements, Cost Accounting, Sales, Customer Retention, Sales Operations, Advancement, Lcd, Network, Proxy, Sales And Marketing.

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