Answered multi-line phone system, routing calls, delivering messages to staft and greeting visitors.Processed customer orders accurately and within agreed timetrames to meet service standards.Scheduled office meetings and client appointments for staff teams.Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.AsSISted development and implementacion or new daminiscrativebroceduresRestocked supplies and placed purchase orders to maintain adequate stock levels.Executed record filing system to improve document organization andmanagement.Developed strategies to streamline and improve office procedures.

Entered data into system and updated customer contacts withinformation to keep records current.Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.Answered multi-line phone svstem and transterred callers toappropriate department or staff member.• Input data and processed system change to generate accuratereports.Sorted, opened, and routed mail and deliveries to meet businessrequirements.• Offered technical support and troubleshot issues to enhance office productivity.Conducted research to assist with routine tasks and special projects.

• Resolved customer complaints quickly to maintain customer satisfaction.•Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.• Assisted customers in need to promote pleasant shopping experiences and encourage return business.• Built positive relationships with customers to increase repeat business.• Listened to customer needs and desires to identify and recommend optimal products.• Received payments by cash, credit and personal check and remitted correct change.• Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.• Managed efficient cash register operations.• Recommended complementary purchases to customers, increasing revenue.• Stocked merchandise, clearly labeling items, and arranging according to size or color.