Yasmine WangBusiness, Advertising, and Branding Professional with strong business consultancy and client-facing skills, passionate about sustainable development. A native Chinese speaker fluent in English, with exceptional interpersonal communication abilities and keen attention to detail, I excel in client-facing roles that focus on relationship-building. An optimist and a joyful collaborator, I am dedicated to creating meaningful connections and positive outcomes.Experiences「Four seasons Hotel Hampshire」~ Bartender, 2023- Present1. Serve as LQA Learning Coach~ Bar Server, 2022-20231. Recognized as Employee of the Month「YonYou Network CO., LTD, Beijing 」~ Project Specialist, — 2020-20211. Applied SA800 program, bring company to sustainable market.2. Organised a fundraising event, reducing living expenses by 50% for low-income individuals in the city.3. Increased social media account viewership by 70%.EducationUNIVERSITY OF SOUTHAMPTON - Winchester SEP. 2021 - Nov. 2022MA in Global Advertising and BrandingHARPER ADAMS UNIVERSITY - Shropshire SEP. 2017 - SEP. 2020B.S. in International Business ManagementBEIJING AGRICULTURE COLLEGE - Beijing SEP. 2016 - SEP.2020B.S. in EconomicSkills1. Customer Service Excellence2. Multilingual Communication (Chinese, English)3. Cross-Cultural Engagement4. Attention to Detail5. Cash Handling & POS Operation6. Menu Knowledge & Drink Preparation7. Team Collaboration & Leadership8. Time Management & Efficiency9. Problem Solving10. LQA Standards & Luxury Service11. Relationship Building12. Sales & Upselling Techniques13. Business Management Knowledge14. Marketing Strategy Development15. Hospitality Operations Management16. Event Planning & Coordination17. Market Research & Analysis18. Financial Acumen & Budge
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BartenderFour Seasons Hotel Hampshire Oct 2023 - Aug 2024• Ability to manage competing priorities in high-pressure environments, efficiently handling customer requests while ensuring smooth operations.• Adhered to all health and safety regulations, including the responsible service of alcohol, to ensure a safe and compliant environment.• Leveraged excellent communication skills to understand and address guest needs effectively. Proficient in multi-party communication, ensuring guests’ concerns and requirements were conveyed accurately to relevant departments.• Built strong relationships with diverse clientele, leveraging multilingual abilities (Chinese, English, basic French, and Spanish) to engage with guests from various cultural backgrounds. -
Bar WaitressFour Seasons Hotel Hampshire Dec 2022 - Oct 2023• Collaborated effectively with team members to deliver seamless service during high-volume periods, maintaining a positive and cooperative work atmosphere.• Recognized as Employee of the Month for exceptional performance, customer satisfaction, and consistent contribution to team success.• Served as an LQA Learning Coach, mentoring colleagues on luxury service standards and best practices to ensure consistent delivery of high-quality experiences.
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Project SpecialistYonyou Network Technology Sep 2020 - Jan 2021Beijing, China• Applied outstanding organisational and coordination skills to the SA8000 project, enhancing company quality standards.• Implemented CSR initiatives by encouraging employees to learn cardio pulmonary resuscitation (CPR), resulting in 57 employees becoming emergency rescuers recognized by the Red Cross.• Organised a fundraising event that generated over 3,000 item donations for charity, reducing living expenses by 50% for low-income individuals in the city.• Accurately conveyed information to clients and communicated effectively across various departments and organisational levels, ensuring efficient collaboration.• Increased social media account viewership by 70% through an eclectic mix of social media strategies. -
Teacher AssistantNew Oriental Education & Technology Group Jan 2017 - Dec 2017Beijing, China• Communicated effectively across parties, ensuring accurate information flow.• Supported diverse teaching styles, enhancing seminar success.• Observed and encouraged students, boosting class grades by 30%.• Maintained a 97% course repurchase rate.
Ziyun (Yasmine) Wang Education Details
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Business, Management, Marketing, And Related Support Services -
International Business -
Beijing Agriculture CollegeEconomics
Frequently Asked Questions about Ziyun (Yasmine) Wang
What is Ziyun (Yasmine) Wang's role at the current company?
Ziyun (Yasmine) Wang's current role is Business, Advertising, and Branding Professional with strong consultancy and client-facing skills. Native Chinese, fluent in English. Passionate about sustainability, relationship-building, and optimistic collaboration..
What schools did Ziyun (Yasmine) Wang attend?
Ziyun (Yasmine) Wang attended University Of Southampton, Harper Adams University, Beijing Agriculture College.
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