Yasmin Moring Email & Phone Number

Brisbane, Queensland, Australia

* Worked in nursery ensuring all plants were kept alive and rotated throughout seasons* Anticipated customer needs and provides them with high-quality service while upholding brand standards and values to ensure returning customers.* Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the timeWarmly greeted new and returning customers developing relationships resulting in customer loyaltyMaintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.* Handled POS system transactions include credit cash exchanges returns, refunds and ensuring seamless and accurate cash flow.* Aided in-store setup.* Used ESL systems to survey and maintain the proper labeling of over 5,000 items of inventory throughout the store.* Proper sale and advice with dangerous chemicals.* Memorised proper use for plant care products including fertilisers, hydroponics, pesticides, insecticides, and soil mixes.* Memorised up to 1000 plant botanical and common names; memorised specific plant care requirements, product placement, and season-specific requirements.

Gosford, New South Wales, Australia

* Casual work during holidays or busy periods. * This included online marketing, such as Facebook posts reaching up to 8,000 customers increasing customer to company transparency by 30%, creating feather banners and field day merchandise, help to edit informative how to videos reaching ups to 71k views. * Selling a niche product to a specific market. * Dealing with experts in timber and liaising with a wide variety of customers. * Product knowledge, stock intake, processing orders, dealing with customer complaints resulting in customer satisfaction.

Victoria Point, Queensland, Australia

*Provided exceptional customer service to 200-500 customers per shift*Overall store cleanliness*Top 20% scan rate throughout Brisbane stores of 36 items in 60 seconds.*Drove sales of donations and raffle tickets by 40% throughout entire store. i*Awarded most sold raffle tickets for the months of:July 2018September 2018December 2018February 2019March 2019May 2019July 2019

Wellington Point, Queensland, Australia

*Memorised seasonal specials in order to give customised recommendations to guests*Store cleanliness responsibilities *Food preparation*Register Experience*Training of new staff*Answering phones/ taking orders*Cake making/ decorating

First Aid, First Aid

* CPR and defibrillation for adults and infants * Breathing emergencies including Asthma and Anaphylaxis or severe allergic reaction.

Tourism Certificate Ii, Tourism And Hospitality

*Communicate in the workplace *Working effectively with others *Providing first aid *Interpret aspects of local Australian Indigenous.

Business Management Diploma, Business, Management, Marketing, And Related Support Services

*Leading meetings *Manage business document design and development *Manage budgets and financial plans *Manage recruitment selection.

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Activities and Societies: High school graduate resulting in an op7. Graduating from my study in Ancient history, economics, hospitality.