Software Specialist
Current▪ Lead set-up of software with clients (universities, Veterans Administrations, Hospitals). Includes training client staff on how to use the new software and how to construct their workflow more efficiently ▪ Do updates and fix technical problems for established clients ▪ Create and maintain help guides for system use and website housing the help guides. ▪ Use an online integrated work environment including online conferencing software (zoom), a workflow management system (Flow), telephone (Bria), internal chat (Slack), and a support/ development issue tracker (Jira and Zendesk). ▪ Requires in-depth knowledge of research methodology and federal policy for research compliance organizations like the IRB and IACUC.