Motivated and detail-oriented Digital Strategist with a Master's degree in Organizational and Strategic Management and experience in talent management, customer relationship management, and employee relations. Skilled in managing ERP technology platforms, including payroll and HR software, Sage, Jira, and Zoho CRM. Knowledgeable in labor law and social legislation, with expertise in effective communication with employees and managers. Demonstrated success in managing recruitment efforts, conducting interviews, and facilitating training programs for new employees. Adept at managing digital communities, ERP projects, analyzing data, and organizing personnel administration. Looking to leverage my skills and experience to drive business success and support organizational growth.
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Virtual Assistant | Product ManagerFreelancer -
Virtual Assistant ManagerFreelancer Mar 2023 - Present- Proficiency in email management software and tools- Effectively trained and supervised 5 new employees, resulting in a 30% increase in productivity.- Led, motivated, and supervised a team of 4 call center representatives, resulting in a 20% increase in customer satisfaction ratings.- Managed team schedules, participated in recruitment efforts, and organized training programs for new employees. -
Digital Strategy Manager | Media BuyerOwl&Goats Feb 2023 - PresentWyoming, United States -
Social Media Manager & Lead GeneratorUpwork, Fiverr, Peopleperhour Apr 2020 - Present- Proficiency in video editing software- A keen eye for detail and design- Experience in creating content for social media platforms- Generating high-quality leads through various marketing channels -
Bilingual Customer Service Advisor Eng-FrCalldotcom Sep 2021 - Mar 2023Casablanca, Casablanca-Settat, Morocco- Provided personalized support to over 100 clients per month, resulting in a 70% customer retention rate.- Managed reservations for more than 300 properties on international platforms.- Collaborated with international teams to provide seamless customer service in multiple time zones and languages.- Maintained meticulous records of client accounts, resulting in accurate billing and timely payments.
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Hr InternMultisac - Flexible Packaging Nov 2019 - Feb 2020Bouznika, Casablanca-Settat, Morocco -
Recruitment InternExpress Interim Service Jul 2019 - Sep 2019Casablanca-Settat, Morocco
Yassine Mohanito Education Details
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Université Ibn TofailOrganizational And Strategic Management
Frequently Asked Questions about Yassine Mohanito
What company does Yassine Mohanito work for?
Yassine Mohanito works for Freelancer
What is Yassine Mohanito's role at the current company?
Yassine Mohanito's current role is Virtual Assistant | Product Manager.
What schools did Yassine Mohanito attend?
Yassine Mohanito attended Université Ibn Tofail.
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