• Led strategic vision and full lifecycle development for CRM, Catalog, and Self-Care applications, driving user engagement and business growth. • Partnered with cross-functional teams across engineering, marketing, and sales to define product roadmaps, prioritize features, and deliver impactful, timely releases. • Utilized customer insights and market trends to shape innovative product solutions that consistently exceeded user expectations, enhancing both customer satisfaction… Show more • Led strategic vision and full lifecycle development for CRM, Catalog, and Self-Care applications, driving user engagement and business growth. • Partnered with cross-functional teams across engineering, marketing, and sales to define product roadmaps, prioritize features, and deliver impactful, timely releases. • Utilized customer insights and market trends to shape innovative product solutions that consistently exceeded user expectations, enhancing both customer satisfaction and retention. Show less

• Led the digital transformation of multiple MTN opcos across the MEA region, focusing on CRM solutions that significantly enhanced customer experience and drove innovation. • Developed and launched a state-of-the-art Digital CRM product from the ground up, designed for large-scale telecom operations, increasing efficiency and customer satisfaction. • Collaborated with cross-functional teams to spearhead technology advancements, streamline processes, and deliver measurable… Show more • Led the digital transformation of multiple MTN opcos across the MEA region, focusing on CRM solutions that significantly enhanced customer experience and drove innovation. • Developed and launched a state-of-the-art Digital CRM product from the ground up, designed for large-scale telecom operations, increasing efficiency and customer satisfaction. • Collaborated with cross-functional teams to spearhead technology advancements, streamline processes, and deliver measurable improvements in customer engagement Show less

• Led software feature development, maintenance, and support for Polycom’s flagship Voice VOIP portfolio, ensuring high performance and reliability for global customers. • Identified new business opportunities by analyzing market needs and aligning them with strategic product development, overseeing the entire Software Development Life Cycle (SDLC) to deliver impactful solutions.

• Managed software feature development and maintenance for Polycom’s Voice VOIP portfolio by aligning product capabilities with market demands and customer needs. • Collaborated with cross-functional teams to drive product enhancements and ensure smooth, timely delivery of new features. • Analyzed market trends to uncover opportunities for product innovation, leading to enhanced product competitiveness and growth. • Implemented impactful solutions that significantly… Show more • Managed software feature development and maintenance for Polycom’s Voice VOIP portfolio by aligning product capabilities with market demands and customer needs. • Collaborated with cross-functional teams to drive product enhancements and ensure smooth, timely delivery of new features. • Analyzed market trends to uncover opportunities for product innovation, leading to enhanced product competitiveness and growth. • Implemented impactful solutions that significantly improved user experience and contributed to increased market share. Show less

• Managed product software requirements and led new product life cycle management at Polycom in Hyderabad, India.• Oversaw software delivery management, prepared release notes, and customized software packaging for diverse customer needs.

• Emphasized product features and benefits, negotiated prices, and prepared sales reports for MPLS/VPN, Internet Leased port, and voice solutions at Bharti Airtel Limited.• Achieved top performer status in November and December 2011, exceeding monthly sales targets by 3 lacks.• Consistently met and exceeded monthly sales targets, showcasing strong sales skills and dedication to success.

Worked in the placement cell of ISTTM (International School of Telecom Technology & Management) to achieve good placement opportunities for my fellow students and achieved some fruitful results. As a part of my Job i usually represent student body and reach corporate get the appointments of the concerned recruiting authority and speak with them along with my placement officer. We made few companies visit our Campus and recruit Students for both summer internships and placements. Airtel,… Show more Worked in the placement cell of ISTTM (International School of Telecom Technology & Management) to achieve good placement opportunities for my fellow students and achieved some fruitful results. As a part of my Job i usually represent student body and reach corporate get the appointments of the concerned recruiting authority and speak with them along with my placement officer. We made few companies visit our Campus and recruit Students for both summer internships and placements. Airtel, Pyro, Mutual Mobile, Reliance communications, Arkrise are some of the companies where we successfully placed students. Show less