Managing Director
Current
Jan 2023 - Present
AeroLeads people directory · profile
Dean Yates Email & Phone Number
Managing Director
at
Best Technology Services
2 work emails found
@best-ts.com.au
3 phones found area 140 and 130
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Managing Director
Location
Greater Sydney Area, Australia, Australia
Who is Dean Yates? Overview
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Quick answer
Dean Yates is listed as Managing Director at Best Technology Services, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at best-ts.com.au, phone signal with area code 140, 130, and a matched LinkedIn profile for Dean Yates.
Dean Yates previously worked as General Manager at Best Technology Services and Chief Customer Officer ♦ Collaborative Engaging Leader ♦Project Management & Field Service Solutions at Best Technology Services. Dean Yates studied at Anecdote Senior Leadership Program (Fuji Xerox).
Company email context
Email format at Best Technology Services
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*@best-ts.com.au
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AeroLeads found 2 current-domain work email signals for Dean Yates. Compare company email patterns before reaching out.
Profile bio
About Dean Yates
Consumed with creating solutions to peoples’ problems, I have been driven by an enduring passion for customer excellence throughout my executive career. Whether it’s working collaboratively to solve a client problem or developing innovative responses to a pressing business issue, my mission is to deliver customer-focused outcomes that deliver continued business growth. With more than 15 years’ experience in senior strategic and operational leadership roles with a focus on delivering incredible customer experiences, I have built and led high performing client-focused teams that consistently produce positive outcomes for our partners and people.In the role of Chief Customer Officer (CCO), my remit is to advocate on behalf of our customers to innovate the way we deliver our stellar project management and technology field services solutions. This includes:► Delivery of “WOW” Customer Service beyond current market capability. ► Driving internal and external operational and financial efficiencies.► Developing and executing new business models to innovate in a traditional marketplace.At Best, we have successfully worked with Australia’s leading technology vendors, systems integrators and resellers for more than 15 years. We are absolutely obsessed about creating success for our clients with more than 300 engineers delivering over 250,000 technology field service events across Australia every year. Our promise is to:✔ Reduce PMO and service management overheads.✔Increase flexibility and agility of delivery. ✔ Help you to innovate and increase competitiveness.✔ Remove waste from field processes and service supply chains.✔ Increase your delivery capability.✔ Reduce and contain risk.To learn more about us, connect with me here or email at: ✉ deany@best-ts.com.auYou can also visit our website: ★ www.best-ts.com.au ★▬▬▬▬▬▬▬▬▬▬▬▬▬
Listed skills include Solution Selling, Managed Services, Strategic Partnerships, Strategy, and 46 others.
Current workplace
Dean Yates's current company
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10 roles
Dean Yates work experience
A career timeline built from the work history available for this profile.
General Manager
Jan 2022 - Dec 2022
Chief Customer Officer ♦ Collaborative Engaging Leader ♦Project Management & Field Service Solutions
- Best Technology Services is one of the largest engineering and implementation field services companies in Australia.With more than 200 qualified and experienced IT engineers, we deliver streamlined end-to-end project.
- Project Management
- Large-Scale Technology Installations
- Cost-effective, Scalable & Responsive Service & Repairs
- Efficient & Integrated Pre-Deployment Configuration Solutions
- Third-Party Logistics & Warehousing
May 2015 - Dec 2021
Executive Director, Professional & Product Services
Moharvi
- Strategic positioning of this innovative and market disruptive textiles business to deliver new value propositions to the retail and consumer market. Other Key Achievements:
- Discovering new market opportunities by fostering customer relationships to reveal the most valued requirements.
- Developed bold new products and services to be the first to market and established capability to ensure consistent delivery of the annuity revenue streams.
- Results included online sales growth of 200% and substantial new retail supply agreements.
Nov 2014 - May 2015
Executive General Manager, Services
- Driving growth through having the courage to increase the depth and value of all services offered in a challenging market. Other Key Achievements:
- Delivered the strategy to transform professional services and deliver amazing customer experiences.
- Substantial services revenue growth with annual operational savings of $1.5m and a customer satisfaction improvement of 19% by the Services team of 150 people.
Nov 2013 - Nov 2014
General Manager, Professional Services
- Delivering strategic customer-driven professional services, by creating a passionate and dedicated team of people supporting the sales strategy. Other Key Achievements:
- Implementing efficient delivery models resulted in a 22% improvement in SLA performance and improvement in staff engagement, with an additional $2m services revenue.
May 2011 - Nov 2013
Director & General Manager, Professional Services
Cornerstone Tss
- Developed the services delivery strategy (hardware delivery, software and professional services) for this young progressive print management company. Other Key Achievements:
- From the ground up, scaled the services team to deliver industry leading services to some of Australia’s largest companies.
- Achieving professional services revenue of $8m, delivering SLA of 98% and a customer satisfaction of 86%, the company was targeted and acquired by Upstream.
Dec 2002 - May 2011
National Service Delivery Manager
- Delivered an expanded range of hardware and software services to customers throughout ANZ, achieving SLA’s and delivering a unique customer experience. Other Key Achievements:
- Led a team of 150 people providing strategic direction and support to empower them to achieve their goals.
- Delivered the first live automated customer service portal, improving customer engagement and satisfaction by expanding the direct delivery capability across Australia.
- Consistently driving improvements in service levels and SLA performance including call centre, service delivery, and inventory management.
May 2000 - Dec 2002
General Manager
- Strategically positioning The Mode Group as Spotless’ premium provider of food and event services delivering additional revenues by opening new market opportunities. Other Key Achievements:
- Integrated service delivery capability with the larger group to realise savings and deliver an increased level of customer service.
- Led a team of 50 full-time people; Delivered the strategic financial plan by winning $3m in annual contracted revenue.
Aug 1998 - Mar 2000
National Operations Manager
The Mode Group
Delivery of all operational functions including the national catering and events team, logistics and service partners.
Dec 1995 - Jul 1998
5 education records
Dean Yates education
Education record
Anecdote Senior Leadership Program (Fuji Xerox)
Diploma Business Management
Australian Institute Of Management
Graduate Aicd
Australian Institute Of Company Directors
Associate Diploma Applied Science, Hospitality
Nsw Institute
Higher School Certificate
North Sydney Boys High School
FAQ
Frequently asked questions about Dean Yates
Quick answers generated from the profile data available on this page.
What company does Dean Yates work for?
Dean Yates works for Best Technology Services.
What is Dean Yates's role at Best Technology Services?
Dean Yates is listed as Managing Director at Best Technology Services.
What is Dean Yates's email address?
AeroLeads has found 2 work email signals at @best-ts.com.au for Dean Yates at Best Technology Services.
What is Dean Yates's phone number?
AeroLeads has found 3 phone signal(s) with area code 140, 130 for Dean Yates at Best Technology Services.
Where is Dean Yates based?
Dean Yates is based in Greater Sydney Area, Australia, Australia while working with Best Technology Services.
What companies has Dean Yates worked for?
Dean Yates has worked for Best Technology Services, Moharvi, Upstream Print Solutions, Cornerstone Tss, and Lexmark.
How can I contact Dean Yates?
You can use AeroLeads to view verified contact signals for Dean Yates at Best Technology Services, including work email, phone, and LinkedIn data when available.
What schools did Dean Yates attend?
Dean Yates studied at Anecdote Senior Leadership Program (Fuji Xerox).
What skills is Dean Yates known for?
Dean Yates is listed with skills including Solution Selling, Managed Services, Strategic Partnerships, Strategy, Crm, It Service Delivery, Customer Experience, and Account Management.
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