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I'm passionate about solving consumer problems at scale and have a deep curiosity to understand human behavior through large scale quantitative experimentation. I'm endlessly fascinated by mobility, cities, and how consumers interact with and make sense of the array of digital platforms around us.To that end - I am currently a Senior Product Manager on the UberX Share (formerly UberPool) team at Uber, where I focus on creating products and mechanisms that can get more people into fewer cars by offering consistently lower prices through efficient matching and pricing. Previously at Uber, I focused on Rider Incentives, where I helped launch novel promo structures that allowed us to drive efficient growth by making Uber less expensive to riders by utilizing sophisticated ML-modeling techniques.Previously, I graduated from the MBA program at Harvard Business School, after first getting my start in Product at a small insurance marketplace company in Boston. I started my career in the Boston office of Bain & Company as a Senior Associate Consultant. Prior to that, I graduated from Dartmouth College with an Engineering degree.
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Senior Product ManagerUber Mar 2023 - PresentSan Francisco, California, UsUberX Share team: Jan 2024 - present- Growth-oriented vertical team, responsible for end-to-end product experience (UX, pricing, matching) for Uber’s flagship ridesharing product UberX Share (formerly UberPool), responsible for both topline growth and core efficiency improvements that unlock profitable growth.Rider Incentives team: June 2021 - Dec 2023- Mature platform team, facilitating $XB+ of annual spend on marketplace rider incentives.- Delivered appx +X.X% (appx. +$XXXM) topline business value impact across 2022 and 2023 (an outsized ~15% share of overall Marketplace tech team impact relative to 500-person organization).- Launched novel 0 to 1 promo product (Realtime Promos, the biggest contributor to impact above), requiring navigation of complicated web of stakeholders, including Tech, Operations, Legal, Policy, UX, and requiring development of novel product principles, operating models, and user experiences.- Led team to deliver portfolio of incremental efficiency improvements to core ML rider-targeting platform (Globalized Targeting Models, Surge-Aware Promos, Churned Rider Promos, Multiproduct Promos). - Drove marketplace-level thought leadership on measuring and accounting for long term effects from rider promotions, through several long-term holdout experiments. -
Product ManagerUber Jun 2021 - Mar 2023San Francisco, California, Us
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Mba CandidateHarvard Business School Aug 2019 - May 2021Boston, Ma, Us -
Product Manager InternCurated May 2020 - Aug 2020San Francisco, Ca, Us -
Product ManagerEverquote Mar 2018 - Jul 2019Cambridge, Ma, Us- Owned the product roadmap for enterprise digital marketing platform facilitating $100M+ in annual customer spend- Product Manager for customer-facing component of SmartCampaigns: a target cost-per-action, machine-learning driven advertising campaign management product, delivered 20%+ increase over manually-managed campaigns- Defined feature specifications and practiced Agile software project management to execute on-time and in-scope -
Senior Associate ConsultantBain & Company Sep 2017 - Jul 2018Boston, Ma, UsOffered promotion to Consultant, a post-MBA roleSenior Associate Consultant: September 2017 - July 2018 (including 5 month externship)Associate Consultant: October 2015 - August 2017Originally joined Bain through Associate Consultant Intern (ACI) program in Summer 2014---Covered variety of industries, including: technology, retail, consumer packaged goods, grocery, restaurants, and chemicals. Worked on cases covering variety of capabilities, including: customer strategy, supply chain optimization, organization design, grocery private label SKU optimization, merger / integration, private equity due diligence, and go-to-market customer segmentation / strategy.Case example: Grocery - Private label products / brand merger- Analyzed and blended multi-million row SKU-level financial datasets in order to calculate profitability- Managed process with clients to align on go-forward SKUs and brands as output from profit analysisCase example: Software - Go-To-Market strategy and customer segmentation- Analyzed multi-million row SaaS transaction database in order to produce customer segmentation insights- Ran ~600 respondent customer survey soliciting software purchasers' needs and preferences- Collaborated with clients to stand up SMB sales organization as output from segmentation, including: geographic territory allocation, account assignments, resource optimization, and cross-functional team launch -
Associate ConsultantBain & Company Oct 2015 - Aug 2017Boston, Ma, Us
Jeffrey Yates Skills
Jeffrey Yates Education Details
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Harvard Business SchoolMaster Of Business Administration - Mba -
Dartmouth CollegeEngineering Sciences Modified With Economics
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Thayer School Of Engineering At DartmouthMechanical Engineering
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The Bromfield School
Frequently Asked Questions about Jeffrey Yates
What company does Jeffrey Yates work for?
Jeffrey Yates works for Uber
What is Jeffrey Yates's role at the current company?
Jeffrey Yates's current role is Senior Product Manager at Uber.
What is Jeffrey Yates's email address?
Jeffrey Yates's email address is je****@****ain.com
What is Jeffrey Yates's direct phone number?
Jeffrey Yates's direct phone number is +197898*****
What schools did Jeffrey Yates attend?
Jeffrey Yates attended Harvard Business School, Dartmouth College, Thayer School Of Engineering At Dartmouth, The Bromfield School.
What skills is Jeffrey Yates known for?
Jeffrey Yates has skills like Microsoft Excel, Alteryx, Financial Modeling, Management Consulting, Matlab, Research, Solidworks, Powerpoint, Supply Chain Optimization, Mechanical Engineering, Data Analysis, Microsoft Word.
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