Joe Yates Email & Phone Number

London, England, United Kingdom

London, Greater London, United Kingdom

✅ Represent brands and their values authentically and positively✅ Engage with target audiences to promote brand awareness and build connections✅ Create compelling content to showcase the brand and its products or services✅ Provide valuable feedback and insights to improve brand strategies and customer experience

Acton

✅ Harrods Store Approved with Green Card and senior systems training✅ Efficiently managed department close down using in-depth knowledge of the store✅ Successfully negotiated support, returns, and closure of trading accounts with suppliers✅ Proactively liaised with store teams, Harrods, Marketing, and other functions✅ Handled store complaints and refunds post closure✅ Contributed product range suggestions encompassing both main range and niche luxury products✅ Ensured competitive pricing and negotiated supplier agreements and promotions✅ Coordinated with Legal & Finance for new supplier setups and contracts✅ Facilitated international exports by sourcing necessary documents✅ Conducted sales reporting, analysis, and forecasting✅ Implemented Macros to optimize efficiency✅ Managed trading account claims

Harrods Technology - Previously Part Of Dixons Carphone

✅ Processed refunds, out of department charges, and handled till reconciliation✅ Supported colleague development and training initiatives✅ Collaborated with other Harrods and Dixons departments to resolve issues✅ Ensured accurate checking and acceptance of cross-cost centre charges

London, United Kingdom

✅ Demonstrated products to customers effectively✅ Secured sales through persuasive selling techniques✅ Delivered top-notch customer service

London, United Kingdom

✅ Conducted product demonstrations for customers✅ Achieved sales targets and provided exceptional customer service✅ Trained and supported staff members✅ Utilised Microsoft Office Software for reporting sales and customer feedback

London, United Kingdom

✅ Trained and supported staff members✅ Demonstrated products effectively✅ Regularly reported to Head Office✅ Worked in various locations

Basildon, Essex

✅ Ensured a quick and efficient service✅ Conducted membership sales✅ Provided support to colleagues

London, United Kingdom

✅ Worked as a Fragrance Consultant for Procter & Gamble, specialising in Dolce and Gabbana, Gucci, and Hugo Boss perfumes.✅ Assisted customers in selecting and advising on perfume choices✅ Worked at various retail locations, including House of Fraser Oxford St, Debenhams and Boots London Westfield

Btec National Diploma, Business/Commerce, General

Gnvq, Information Technology

High School