Yatharth Sahoo Email & Phone Number

Delhi, India

Bengaluru, Karnataka, India

Focus on Churn & NRR and shipping stuff

Bengaluru, Karnataka, India

- Spearheaded customer retention initiatives, achieving a 20% increase in customer loyalty.- Implemented personalized CRM strategies, reducing churn by 20%.- Drove a 15% increase in OPC rate and a 20% rise in LTV through effective cross-selling and upselling under Doctor Channel and New Initiatives. - Expanded the doctors’ channel, contributing 5% to total D2C revenue and growing the team from 16 to 23 doctors.- Increased organic leads by 80% through site optimizations.- Successfully reduced RTO by 14.3% in D2C operations improving the bottom line by 4%- Engineered a centralized data hub, automating reporting and enhancing efficiency, saving 15 hours per analyst per week.- Collaborated with stakeholders to develop a robust growth plan, achieving a 112% increase in monthly revenue, surpassing annual targets.

Gurgaon, India

- Led a team of 4 in the design and deployment of upgraded tools for the Bolton project.- Collaborated with cross-functional teams, enhancing client compliance tools.- Developed new e-invoicing system prototypes, expanding service scope.- Automated processes, improving efficiency by 40%.Promoted from Analyst to Senior Analyst

Gurugram, Haryana, India