Yating Hsu Email & Phone Number

Taiwan

2015/03-Present Server, Networking, IPC, AIoT2017/03-Present Graphics Card for ODM account2022/09-Present Automotive & Commercial Solution★ Program Management: drive cooperation with cross-functional teams. →Customer relationship maintenance with high-level customer satisfaction. →New service terms and conditions setup and new quotation breakdown. →Service team management for continuous improvement, to ensure competitive service turnaround time and repair quality.★ Inventory Management: maintain optimal inventory level and turnover rate to support service demand. →Control service buffer based on accurate demand forecast to avoid slow moving inventory. →Cooperate with sales team for mass production product to reduce excess service inventory level and eliminate scrap cost after product end of life.★ Cost Management: annual budget plan and control income and expense for service delivery.★ Service spare parts Fulfillment and Management: forecast demand to ensure and fulfill service demand on schedule and maximum service profit.★ Data Analysis: service data analysis with excel formulas and Pivot Tables to examine and improve service delivery system performance and process capability.

★ Consultant & Solution Provider in Semiconductor Industry: being responsible for project cooperation with Semiconductor Foundry & Integrated Device Manufacturer in Taiwan & Singapore region. →Factory cycle time 20% reduction in average. →Key tool productivity improvement. →Time motion study & labor productivity improvement. →Resource allocation & optimization. →Industrial Engineering methodology implementation.★ Project Management: being responsible for progress control to ensure achieving project goals.