Yayan Sofyan Email & Phone Number

Jakarta

Batch Team member is responsible for day to day operation of any of the application combinations ( Batch Mediation, Interconnect, Roaming, Moneta and LMS ) in production environment and ensuring SLA compliance. Responsibility with all Batch Mediation Application System. Carry out day to day operational process as per SOP. Carry out Configuration/development and testing effectivelly. Identifying operational issue and resolving It. Support critical production issue and… Show more Batch Team member is responsible for day to day operation of any of the application combinations ( Batch Mediation, Interconnect, Roaming, Moneta and LMS ) in production environment and ensuring SLA compliance. Responsibility with all Batch Mediation Application System. Carry out day to day operational process as per SOP. Carry out Configuration/development and testing effectivelly. Identifying operational issue and resolving It. Support critical production issue and escalating It. Handling Customer Request. Perform analysis error rejection Mediation, Interconnect, Roaming. Checking RAP dispute from DCH or RP. Running TAPIN and TAPOUT rate and Bill Run. Generated Tadig TAPIN and TAPOUT test. Support for testing CDR if there are new configuration. Support for integration from Mediation with new NE (MSC, GGSN, SGSN). Provide document for audit system. Closing TT and SR on time. . Serving 24 hours and 7 days support- Develop SMS alarm for monitoring Spooling CDR from MSC, SGSN, GGSN, SMSC- Develop Daily Reconsile script and load to Database from Mediation between Interconnect and Roaming- Develop SMS alarm for checking FTP connection - Develop SMS alarm for checking missing NRTRDE File- Develop Script for sending CDR from Mediation to Polri Server- Develop Script for sending mail related checking Mediation Process, Space, Spooling CDR, crontab for Daily Monitoring purpose Show less

Jakarta

Manage Service HCPT electronic Voucher (EVC) :- Monitoring and Troubleshooting Electronic Voucher System, (SCU, SDU, RBI, SMP, GFEP)- Monitoring and Troubleshooting EVC Database- Create new Denomination as per Request- Perform Testing and UAT for new Request- Delivery new System/Request into Production- Identifying operational issue and resolving It- Perform analysis and troubleshooting from error system or change request from user and perform related such… Show more Manage Service HCPT electronic Voucher (EVC) :- Monitoring and Troubleshooting Electronic Voucher System, (SCU, SDU, RBI, SMP, GFEP)- Monitoring and Troubleshooting EVC Database- Create new Denomination as per Request- Perform Testing and UAT for new Request- Delivery new System/Request into Production- Identifying operational issue and resolving It- Perform analysis and troubleshooting from error system or change request from user and perform related such actions both to RnD or related Division.- Support critical production issue and escalating It- CSR Handling with 24 hours and 7 days support- Closing TT and SR on time Show less

Jakarta

- To ensure reliability, availability and service availability of all Data Collection Processes and infrastructure, including Data Collection Networking base on Standard Operation Procedure- Performance monitoring and analysis for mediation software, hardware and network using existing monitoring system or with new propose of monitoring system.- Do controlling the entire process cellular SMSC, SGSN, GGSN, SASN, MSC involved the need for Postpaid Billing, Interconnection and Network… Show more - To ensure reliability, availability and service availability of all Data Collection Processes and infrastructure, including Data Collection Networking base on Standard Operation Procedure- Performance monitoring and analysis for mediation software, hardware and network using existing monitoring system or with new propose of monitoring system.- Do controlling the entire process cellular SMSC, SGSN, GGSN, SASN, MSC involved the need for Postpaid Billing, Interconnection and Network Quality.- Analyze CDR processing from collection process to distribution process using Unix OS platform on HP-UX server for operation & database Oracle for mediation billing system for CDR Vas(GGSN, SGSN, SASN, ISMSC, VASM, CDMS, MMS, SMSC CDR) CDR Voice(MSC, Interconnection).- Perform analysis of related data processing errors / anomalies and perform related analysis such actions both to vendors, network elements, billing. Show less