Senior System Engineer
Current
Oct 2024 - Present
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Yazan Ayed Email & Phone Number
Senior system engineer | IBM | ECM
at
The National Cyber Security Agency
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior system engineer | IBM | ECM
Location
Doha, Qatar
Who is Yazan Ayed? Overview
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Quick answer
Yazan Ayed is listed as Senior system engineer | IBM | ECM at The National Cyber Security Agency, based in Doha, Qatar. AeroLeads shows a matched LinkedIn profile for Yazan Ayed.
Yazan Ayed previously worked as Senior System Engineer at The National Cyber Security Agency and Senior IBM System Engineer at Ebla Computer Consultancy. Yazan Ayed holds Bachelor'S Degree, Computer Science from Al-Zaytoonah University Of Jordan.
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The National Cyber Security Agency
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Profile bio
About Yazan Ayed
As a Senior System Engineer with 9 years of experience, I have developed a comprehensive understanding of various IBM technologies, including WebSphere Application Server. My expertise lies in managing and administering IBM middleware and applications in complex, high-availability environments.In my current role, I am responsible for managing and supporting multiple WebSphere environments, ensuring maximum uptime and performance. I have a deep understanding of WebSphere architecture and configuration, As well as experience with WebSphere clustering, load balancing ,security and other IBM middleware technologies.I am highly skilled in troubleshooting complex technical issues and have a proven track record of resolving incidents quickly and effectively.
Current workplace
Yazan Ayed's current company
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4 roles
Yazan Ayed work experience
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Senior Ibm System Engineer
•Involved in deployments of Azure Kubernetes Service (AKS) environments as part of cloud infrastructure projects for diverse clients.•Collaborated with cross-functional teams to optimize AKS configurations, streamline deployment processes.•Built and maintained strong client relationships, understanding their uniquerequirements and delivering timely and effective technical support to meet theirneeds
Jan 2022 - Sep 2024
Ibm System Engineer
•Extensive experience in managing and executing Correspondence Management System projects•Documented system configurations, installation procedures, and troubleshooting guidelines for future reference and knowledge sharing.•Implemented recommended fixes, patches, and updates provided by IBM, ensuring system stability and security.•Worked closely with IBM support to resolve complex technical issues by raising Problem Management Records (PMR) requests, providing detailed information and actively participating in troubleshooting efforts.•Implemented remediation strategies and patches provided by IBM to address identified vulnerabilities, ensuring timely and effective resolution.•Showed exceptional troubleshooting proficiency, delivering prompt resolutions to complex network-related issues and seamless connectivity.•Successfully performed software version upgrades for multiple environments following IBM standards and best practices
May 2018 - Jan 2022
Junior Ibm System Engineer
•Acted as the first point of contact for customers, providing exceptional customer service and technical assistance via phone, email, and ticketing system•Efficiently managed the ticketing system, ensuring accurate and timely logging of customer inquiries, issues, and requests.•Technical Support: Providing technical assistance to clients or internal teams by troubleshooting and resolving system issues, investigating and diagnosing problems, and implementing appropriate solutions.•Documented support activities, including issue descriptions, troubleshooting steps, and resolutions, for future reference and knowledge sharing.
Oct 2015 - May 2018
1 education record
Yazan Ayed education
FAQ
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What company does Yazan Ayed work for?
Yazan Ayed works for The National Cyber Security Agency.
What is Yazan Ayed's role at The National Cyber Security Agency?
Yazan Ayed is listed as Senior system engineer | IBM | ECM at The National Cyber Security Agency.
Where is Yazan Ayed based?
Yazan Ayed is based in Doha, Qatar while working with The National Cyber Security Agency.
What companies has Yazan Ayed worked for?
Yazan Ayed has worked for The National Cyber Security Agency and Ebla Computer Consultancy.
How can I contact Yazan Ayed?
You can use AeroLeads to view verified contact signals for Yazan Ayed at The National Cyber Security Agency, including work email, phone, and LinkedIn data when available.
What schools did Yazan Ayed attend?
Yazan Ayed holds Bachelor'S Degree, Computer Science from Al-Zaytoonah University Of Jordan.
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