Experienced Customer Service Representative providing customer service and administrative support to customers, clients and other personnel. Some of my skills include answering customer inquiries, processing orders and payments, resolving customer complaints, providing technical support, maintaining customer records, and other administrative tasks, which also include collaborating with other departments. Some of my responsibilities include training and supervising staff, developing customer service procedures and policies, and ensuring customer satisfaction.I strive to exceed customer expectations and drive continuous improvement by learning about the company's products and policies and adapting to the business culture. Additional qualifications include strong communication skills and experience with relevant computer software.