Operations Manager
CurrentCandor & Co Consulting forms strategic alliances with organizations to create positive, systems-level change for children, families, and communities through program design, strategic implementation, and social impact initiatives. We prioritize relationships, strive for connectedness and alignment with our partners and stakeholders, and uphold an unrelenting commitment to antiracism.As Candor & Co's operations manager over the next three months, my goals will be: * Process Improvement: Developing and documenting Standard Operating Procedures (SOPs) to streamline processes and enhance team efficiency.* Documentation: Creating and managing necessary documentation such as project briefs/decks, surveys, meeting agendas, and project recaps/memos, aligning with company standards and guidelines.* Team Development and Culture: Leading the development of the Candor & Co Team Operations Handbook, co-developed with the Founder, and facilitated the onboarding of new contractors. Supporting the planning of annual team retreats to foster team communication and culture.* Client Engagement and Satisfaction: Managing client communication, deliverables, and feedback tracking, ensuring timely responses and high levels of client satisfaction throughout the project lifecycle.