Yazmin Reyes Email and Phone Number
Ability to interpret a wide variety of technical and non-technical instructions.Proficient in data collection, database management, and integration systems.Experience to interact at all levels of the organization and build strong partnerships.I respect trust; discretion and confidentiality are two qualities that govern me.
Teamvan Outsourcing Inc.
View- Website:
- teamvan.ca
- Employees:
- 16
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PresidentTeamvan Outsourcing Inc. Mar 2020 - PresentVancouver, British Columbia, CanadaPartnership that works! -
Customer ServicesAir Canada Dec 2019 - Mar 2020Vancouver -
Vp Client ServicesTeam Vancouver Consulting Inc. May 2017 - Mar 2020Vancouver, British Columbia, Canada
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ManagerAeromexico Jan 2016 - May 2019Vancouver, British Columbia, Canada -
OperationsOrgano Gold Enterprises, Inc Feb 2012 - Dec 2017Richmond, British Columbia• Administration of ACD software Five9, including Queue Management, Pre-operational line testing, ID Management, Alternate domain management and Inbound/Outbound campaign adjustments • Intraday Real-time Monitoring including shift adherence and permissions• Maintains Workforce Analytics, gathers and collates historical data and trending reports• Analyzing trends and provides input on improving overall call center metrics including average handle times, average answer time, staffing, abandon rates and shift schedules• Forecasts staff requirement and coordinates with Manager for requisition requirements• Provides coaching to agents on relevant metrics as requested• Coordinates with Supervisors and Team Leaders and provides daily, weekly and monthly statistical reports and analysis of performance• Managing, maintaining and delivering Workforce Master-lists of employee IDs and skill sets consistently updating on an ongoing basis -
Team LeaderMaceda Y Asociados Jan 2008 - Jul 2008Puebla De Zaragoza Area, Mexico• Supervised a team of account executives• Managed Shifts and schedules• Forecasted needs / transitions and staffed accordingly for Internship applicants• Managed and checked invoices• Liaise with suppliers and vendors
Frequently Asked Questions about Yazmin Reyes
What company does Yazmin Reyes work for?
Yazmin Reyes works for Teamvan Outsourcing Inc.
What is Yazmin Reyes's role at the current company?
Yazmin Reyes's current role is President @ TeamVan Outsourcing Inc. | Driving Partnerships, Customer Success.
Who are Yazmin Reyes's colleagues?
Yazmin Reyes's colleagues are Alejandra Moncada Gonzalez, Sandra G Cobián, Sandra Cobián, Fabian Martinez, Sandra Cobian, Carlos Martinez Lopez, Bernardo Ochoa Cañedo.
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1evergreenrealty.net
1 (949) 7XXXXXXX
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