Yağmur Aygün Email and Phone Number

Dedicated and results-driven Export Operations Team Leader with over 7 years of experience in multinational settings. Proven track record in directing and managing export operations, optimizing supply chain processes, and ensuring compliance with sales strategies. Proficient in SAP, with strong planning, stakeholder management, and problem-solving skills.Core Competencies:Export Operations ManagementSupply Chain OptimizationCross-functional CollaborationPricing… Show more Dedicated and results-driven Export Operations Team Leader with over 7 years of experience in multinational settings. Proven track record in directing and managing export operations, optimizing supply chain processes, and ensuring compliance with sales strategies. Proficient in SAP, with strong planning, stakeholder management, and problem-solving skills.Core Competencies:Export Operations ManagementSupply Chain OptimizationCross-functional CollaborationPricing StrategySales ForecastingInco Terms and Global TransportationLogistics Services ProcurementTeam Leadership and Performance ManagementDispute ResolutionData Analytics (SAP)Professional Experience:Role:Directed and managed export operations within a multinational setting, ensuring efficient order processing and compliance with sales strategies.Oversaw the entire supply chain process, optimizing lead times and managing backlogs to achieve PDA and fill rate targets.Actively participated in cross-functional meetings to strategize and improve supply planning, freight services, and lead time optimization.Follow up TP updates with finance.Collaborated with sales and finance on optimal pricing for project sales and niche products.Prepared weekly and monthly sales forecasts and export share reports for management.Applied for export incentives and managed the performance of a team of three.Coordinated global transportation in accordance with Inco terms, consistently meeting delivery deadlines.Procured and managed annual logistics services, exploring cost-effective transportation alternatives.Facilitated information exchange between warehouse, production, sales, demand planning, and customers.Prepared weekly reports and forecasts to management using SAP SD module and collaborated with SAP ABAP team for improvements.Responsible for customer satisfaction, complaint resolution, and post-sales support, including managing return processes. Show less

Processing and supporting all export operations after sales.Following of the production and supply chain process to complete the order in line with the sales strategy.Controlling letter of credits and pursuing documentation process with related bank and customer.Managing all the inspection and approval processes before the shipments.Coordinating international transport to meet the confirmed delivery dates in a timely and effective manner.Supporting customs operations by… Show more Processing and supporting all export operations after sales.Following of the production and supply chain process to complete the order in line with the sales strategy.Controlling letter of credits and pursuing documentation process with related bank and customer.Managing all the inspection and approval processes before the shipments.Coordinating international transport to meet the confirmed delivery dates in a timely and effective manner.Supporting customs operations by preparing required export documentation.Proceeding whole information interchange process between warehouse, production, sales, and customer.Providing support to the customers for complaints after the sales (including return process).Implementing the obligations through customs regulations.Following the required operations of legal duties and reporting to the manager.Manages international logistics - shipment - customs procedures. Visits customers abroad to increase customer relations and provides solutions to problems.Works with outer and inner business partners independently in order to represent customer interests. Show less

In charge of merchandising, the store in accordance with the company guidelines to promote new lines effectively.Analyze daily information (sales reports) and react to it accordingly. In charge of planning the commercial and visual activity of the store in a daily/weekly and seasonal manner. To support customer service with product knowledge and awareness of the; new arrivals, replenishment of best sellers and offering alternatives Appropriate use of the in-store props and… Show more In charge of merchandising, the store in accordance with the company guidelines to promote new lines effectively.Analyze daily information (sales reports) and react to it accordingly. In charge of planning the commercial and visual activity of the store in a daily/weekly and seasonal manner. To support customer service with product knowledge and awareness of the; new arrivals, replenishment of best sellers and offering alternatives Appropriate use of the in-store props and internal mannequins to create visual Show less