Yaou Boukar Email & Phone Number

Philadelphia, Pennsylvania, United States

• Hire, train, mentor, and lead IT professionals and collaborate with different teams.
• Write database, data management, and BI policies and procedures.
• Develop, design, implement, and support PHMC data warehouse by creating the dimensions, facts, cubes, and building models.
• Administer, monitor, and fine tune SQL databases performance.
• Elaborate backups and maintenance plans for SQL databases.
• Run and contribute to projects within IT department or from other departments.

Mechanicsburg, PA

• Conceptual design, logical and physical data modeling using Toad and Visio. Create databases, tables, Store procedures, and maintenance plan. Process and manipulate messy data uploaded by the counties on the cloud and.
• Initiate and automate ETL processing with SSIS and assure data quality at different levels.
• Analyze data to produce monthly, quarterly, and annual reports using SSRS, Crystal and PowerPivot with visualization to publish on SharePoint.
• Research data management through its complete life cycle collection, data quality, documentation, storage, transformation, and disposal.
• Prepare documentations & regular data meeting.
• Produce materials and train coworkers and researchers to understand relational database and data analysis.

Brookings, SD

• Purchased hardware and software for database infrastructure. Installed, configured, and administered MS SQL 2012, 2008 R2, 2005. Responsible for MS SQL and physical database design, implementation, and maintenance..
• Implemented SQL maintenance, indexes, performance tuning to increase front end website by 30%.
• Provided 24/7 DBA support for production and development SQL servers.
• Patched, upgraded, investigated SQL and MySQL servers.
• Day-to-day monitoring and activities automation.
• Troubleshot and resolved database related issues.

Greater Omaha Area

• Senior IT technician maintained servers, student information systems, and the network infrastructure for the Omaha public schools. Determined appropriate course of action to resolve Network and computers problems.
• Configured, deployed, and repaired computers and printers for more than 2700 users. Troubleshot network devices, Active Directory, Software applications, contributed to the decision making regarding IT.
• Implemented first print server to monitor printing and automate printer setup
• Trained to develop software packages using Wise.
• Used network monitoring to image and control network resources.
• Found solution for International languages software

Greater Omaha Area

• Solved eBay and PayPal customers' issues over the phone and via email in English and French worldwide. Translated and monitored coworkers’ translations, investigated and worked on special projects. Troubleshot.
• Handled one call resolution for international and domestic PayPal & eBay customers
• Investigated customers’ account security and make decisions
• Translated & monitor coworkers’ translation both in English to French and vice versa
• Troubleshot and resolved customers Internet connection issues
• Troubleshot PayPal website programming issues

Greater Omaha Area

• Provided ISP end-users technical support, configured, and troubleshot network devices for DSL, cable, and satellite Internet connection.
• Advised the IT managers on the state of software and hardware by maintaining an up-to-date database. Coordinated and negotiated with services providers and supported other technicians. Became a 'Master technician' in.
• Answered upset and disappointed customers and retained 94% over all.
• Regular discussions and negotiations with vendors
• Completed 4 levels training in one year

Doctor Of Science In Information Systems (Candidate), 3.84

Masters Of Science In Health Informatics (Mshi), Health Informatics, 3.83

Activities and Societies: http://catalog.dsu.edu/preview_program.php?catoid=17&poid=1200&returnto=940The Masters of Science in Health.

Master, Mis Network Security, 3.86

Activities and Societies: http://www.bellevue.edu/degrees/master/cybersecurity-ms/http://www.bellevue.edu/degrees/master/cybersecurity-ms/

Associate Appled Science (Aas)., Computer Electronics & Cisco, 3.33

Diplome De L'Ifp, Paris, France, Communication/Journalism

Journalism/communication