• Project-managed training projects to support company-wide technology launches and implementation of new operation processes for manufacturing efficiency.• Designed and developed technical training materials in various formats, including e-learning, videos, animations, job aids, instructor-led training (ILT), and facilitation guides.

• First learning designer and training developer on the team and built essential training programs from scratch, such as Operations trainings and OSHA compliance trainings.• Created and process improvement trainings to support inbound and outbound operations and employee softskill development, such as leadership development trainings and customer support training.• Audited mandatory trainings and ensured emempt and non-exempt employees across states maintained compliant for states requirements.• Planned, budgeted, and executed company-wide employee engagement and holiday events.• Administered organization's Learning Management System (LMS), tracked and managed training records.• Managed and maintained weekly updates for company intranet.• Worked with managers to improve 30-60-90 days New Employee Onboarding processes.• Co-facilitaed New Hire Orientation, gathered feedback, collaborated with People Ops and implemented changed to improve employee experience.• Worked with C-Suite leaders and co-planned monthly company all-hands.

• Digitized in-person adult education programs to blended hybrid learning model, increasing program completion rates by 18%.• Worked with vendors to create customized Edtech and technology trainings, using platforms such as Microsoft Flipgrid, Nearpod (VR), Google Classroom, PowerSchool, Canvas, and Moodle LMS; implemented cloud-bases educational technology tools into transitional classrooms.• Facilitated virtual and in-person instructor-led trainings (ILTs), to support tech platform implementation in daily curricula, achieving an average satisfaction rating of 90%.• Led teams and piloted intervention programs, achieving 17% increase in learner performance score.

• Crafted learner-centric learning experience and facilitated learning sessions for diverse groups in higher education in person and online (DEI, Team-building, College Writing, Public Speaking, ESL).

• Designed and launched UI & UX for an online subscription-based ESL learning platform, supporting 5000+ platform users.• Produced scripts, instructional videos, as well as other digital assets for e-learning.