Yohann Catherine Email and Phone Number
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Yohann Catherine personal email
More than 20 years in Retail, having notably installed and developed Maisons du Monde in all of the Group's countries. I knew the company as a family managed structure, as a co-directed entity with investment funds (LBO), and finally as a company listed on the stock exchange. I was part of the executive committee as COO between 2016 -2023 with the main responsibility of managing a dense European network of more than 350 stores in 9 countries, in which the quality of the customer experience, and the development of omnichannel, were the 2 principal key success factors. I was also in charge of Customer Relationships which successfully contributes to the development of Group Web sales (>30%).Since September 2023 I have been CEO Bleu Libellule - CSP (Provalliance group) in the beauty - haircare sector. The brand has been growing strongly since 1997 (more than 250 stores) and continues to develop its projects for B2B hairdressers/beauticians and B2C.
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Directeur GénéralBleu Libellule Sep 2023 - PresentGallargues Le Montueux, Fr -
Directeur Exécutif Exploitation - Global Head Of Retail / Real Estate / Customer ServiceMaisons Du Monde Mar 2016 - Jun 2023Vertou, Pays De La Loire, FrManagement of a network of 350 stores- ~7000 employees / Turnover ~900M€- International sales making up ~45% of Retail turnover- Digital turnover in store >30%- Launch of the in-store Marketplace (2022)- Chain stores : FR IT SP PRT BE-LU DE CH AUT- Franchising : French west indies, Algeria, France (2023)Customer Relationships Management- After-sales service : ~2 million contacts per year- Outsourcing : Europe + AfricaManagement of the Real Estate department- Store base ~200 landlords- Warehouse park ~500 000 m2Management of the Technical departement- Retail projects department- QSE department (Quality Safety Environment) -
International DirectorMaisons Du Monde Sep 2014 - Feb 2016Vertou, Pays De La Loire, FrAt the end of 2015, international Retail turnover was at 30% (vs. 10% in 2010)Development of Italy/Spain, opening of Swiss and German markets -
Retail Director Italy SpainMaisons Du Monde Jan 2012 - Aug 2014Vertou, Pays De La Loire, Fr -
Regional DirectorMaisons Du Monde Jan 2005 - Dec 2011Vertou, Pays De La Loire, FrItaly (2009/2010) : Market openingFrance (2007/2009) : Work on the store conceptBelgium (2005/2006) : Market opening -
Store ManagerMaisons Du Monde Dec 2001 - Dec 2004Vertou, Pays De La Loire, Fr -
Restaurant ManagerFrance Quick Sep 1999 - Nov 2001Aubervilliers, Île-De-France, Fr
Yohann Catherine Skills
Yohann Catherine Education Details
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Esm-A ParisBac+5 -
Iut CaenDut Mesures Physiques
Frequently Asked Questions about Yohann Catherine
What company does Yohann Catherine work for?
Yohann Catherine works for Bleu Libellule
What is Yohann Catherine's role at the current company?
Yohann Catherine's current role is CEO | Directeur Général Bleu Libellule - CSP (Groupe Provalliance).
What is Yohann Catherine's email address?
Yohann Catherine's email address is yc****@****nde.com
What schools did Yohann Catherine attend?
Yohann Catherine attended Esm-A Paris, Iut Caen.
What skills is Yohann Catherine known for?
Yohann Catherine has skills like Customer Experience, Merchandising Visuel, Retail, Profit, Sales, Trend Analysis, Customer Satisfaction, Store Management, Merchandising, Service Client, Loss Prevention, Marketing.
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