Senior Industrial Designer / Product Manager
Chicago, Illinois, United States
Oversee and lead the entire product development process from concept to production. Report directly to the CEO and execute the long-term product vision and business strategy for all KeySmart products. Manage a six-person team of designers, sourcing agents, and researchers. • Accelerated the product launch efficiency by 40% - From averaging 13 to 32 products a year. Expanded KeySmart’s product lineup into 12 new different product categories.• Initiated a new product strategy in 2020 which tripled department sales from $4 million to $12 million.• Aligned the leadership team on the future product roadmap, emphasizing end-to-end product success across the company.• Led product development from ideation to launch of the KeySmart products by conducting customer surveys, user prototype testing, and peer testimonials. • Amplified overseas vendor relationship by resolving problems earlier in the process in fluent Mandarin Chinese.