I’ve created a wide variety of software and hardware documentation and online help in various formats. Projects have included tutorials, user guides, reference documents, wiki/web topics, user interfaces, and white papers. I have planned large document sets and advised on tool selection, template design, document conversion, and user interface design.Current clients: Texas Instruments, Bruker, Wyatt Technology, and Scientific Toolworks.Past clients have included Alcoa, America Online, Asylum Research, Cisco, Digital Instruments/Veeco, DynamicWeb, EasyLobby.com, eFax.com, FLIR, LogMeIn, Lynda.com, NCR, Occam Networks, OKIDATA, Oracle, Que Publishing, Sapiens, and Sputtered Films.See "Projects" and "Publications" below for examples. Services include:-- Software and hardware user's guides -- Reference manuals -- API documentation-- Tutorials and training materials (print, online, and animation) -- Quick references -- Online help -- Online documentation -- Wiki-based documentation-- Web sites -- Newsletters and eBlasts-- Technical marketing documents such as white papers -- Document set conversion consulting -- Document set and online help planning and analysis -- Technical writer mentoring and training -- FrameMaker and Word template design -- WebWorks Publisher conversion consulting -- Single-source consultingText Tools: FrameMaker, XMetaL, Oxygen, Word, Markdown and similar, Acrobat ProWiki Tools: MediaWiki, Confluence, TwikiHelp/Web Tools: MadCap Flare, WebWorks ePublisher, RoboHelp, HTML, WordPress, DrupalImage Tools: Visio, Photoshop, othersVideo Tools: Camtasia, Wink, FlashProgramming: C/C++, Java, Python, SQL, JavaScript, REST, JSON, Eclipse, APIs and SDKs, DSP and embedded system scheduling concepts, real-time programming conceptsOther Skills and Tools: Jira, Web servers, financial software, database design, scientific instrumentation, user-interface standardsOperating Systems: Microsoft Windows, Linux, UNIX

Serve as a member of the Board of Directors.Recruit and coordinate speakers from local industry and UCSB for monthly luncheon meetings.

Dos Pueblos Engineering Academy and Dos Pueblos PTSA:-- DPEA Parent Newsletter Editor 2013-2017-- Web Content Business Team Mentor 2013-2017-- Coffee with the Principal Manager 2015-2017Goleta Valley Junior High PTA:-- VP of Communication and eFolder Editor 2011-2012-- eFolder eBlast Editor, 2012-2013Kellogg School:-- PTA Honorary Service Award, 2011-- Future Scientists & Engineers of America (after-school class), 2009-2011-- Club Invention (after-school class), 2006-2008 and 2011-2012-- Kellogg School Site Council, 2010-2012-- Goleta District Advisory Committee for GATE, 2008-2011-- Kellogg School website, 2007-2011-- Staff Appreciation Committee, 2006-2010-- Classroom volunteer (math and language arts), 2004-present

Special interests include: STEM education, conversion to Common Core State Standards, support for low-income communities, narrowing the achievement gap, GATE education, technology acquisition, green practices

-- STC Associate Fellow (2001) -- Founding Manager, Instructional Design & Learning SIG (2000-2001)-- Region 8 Conference chair (1997)-- Santa Barbara Chapter Webmaster (1996-2001) -- Santa Barbara Chapter Newsletter Editor (1990-1992) -- Santa Barbara Chapter President (1988-1990) -- Santa Barbara Chapter co-founder (March 1988)

Designed and wrote documentation set for database development system. Documents included tutorial, references, and online help for user interface design, SQL, and reporting components. Performed user interface design. Developed system that used SQL for SGML document production.