Yesenia Diaz Email & Phone Number

Miami, Florida, United States

Coral Gables, FL

Knowledge of 5 All Inclusive Hard Rock properties throughout the Caribbean (Cancun, Riviera Maya, Punta Cana & Vallarta, Los Cabos ) UNICO 2087 HotelEden Roc Representative Nobu Hotel Representative Assist travel agents Group Travels Supervise & Train Central Reservations Department

Supervise department of 15 employees Assist with customer service issues and provide customer satisfaction Calculate employees monthly commissions for payroll Responsible for selecting, training and assigning work to the sales staff Support manager in developing and implementing criteria to ensure sale of products Providing employees with knowledge of new.

Knowledge of 12 all-inclusive resorts to educate customers, and travel agents in order toincrease salesConsistently providing exceptional customer service Generate and finalize contracts for large groupsBuild relationships with agents to ensure interest and loyalty to the brandResponsible for closing total number of weddings to meet annual department goals.

Communicated with administrators and classroom teachers regularlyMaintained a focus and well-disciplined learning environment to ensure efficiency andproductivityConducted weekly examination to evaluate students progress

Managed $5M private line of credit by ensuring liability payments were mailedon a monthly basis Responsible for managing the incoming revenue of approximately $13,000/monthfor multi-unit building Record keeping of advanced payments for large group and individuals Prepared final payoff documentation Trained new loan processor assistants by providing.

Bachelors Of Business Administration, Finance

Education record