-Ensuring the excellent customer service in outpatient department.-Performing training of staff members.-Managing internal and external communications, and answering queries about the clinic.-Liaising with HQ to ensure smooth operation.

-Performing visual acuity check, refraction, basic ophthalmic history and performing ophthalmic investigations according to differential diagnosis on children and adults.-Performing ophthalmic investigation such as biometry, Optical Coherence Tomography, iCare tonometry, Perimetry, ophthalmic ultrasound.-Work closely with ophthalmologists in patient management.-Ensuring the medical equipments and electronic medical record system well functioning.

Industrial training in Clinic optometry, The Hong Kong Polytechnic University.