Craig Yeager Email & Phone Number

South San Francisco, California, Us

Provide business partners and stakeholders with insights and recommendations on how technology can be applied to improve the customer experience, business operations and financial results. Guide order to cash (OTC) functions and teams through efficient business systems operations (SAP, ValueTrak, Salesforce CRM & LD), including systems upgrades, enhancements, master data management, testing and reporting. Streamline and optimize business processes and solutions through the design, development, testing, implementation and ongoing support of processes and technical solutions. Lead systems-related projects across all phases of the project lifecycle.

Us

IT APPLICATION CONSULTANT:SAP Project ManagementLed project teams and managed SAP-related projects, from initiating through closure. Defined business requirements, developed project implementation plans, timelines and testing strategies and coordinated development.SAP Support Leader / Basis LeaderDirected SAP support team providing guidance to business users with functional application issues (SD, MM/PP, QM, FI/CO and HR). Oversaw basis team responsible for system administration, security and access.SAP Functional Analysis / DevelopmentIdentified and prioritized process improvements. Proactively researched and designed optimal solutions. Configured IMG (SPRO) and enabled and customized standard workflows. Created custom ABAP business process enhancements utilizing user exits and BAPIs. Enhanced existing Smart Forms and SAPScripts based on new requirements.

Houston, Texas, Us

Supported SD, MM/PP, FI/CO, BW and APO (DP) processes, with exposure to ABAP and Workflow. Made configuration changes, tested code changes, created new Workflow assignments and verified Master Data integrity. Resolved EDI, IDoc and XML fallouts, maintained batch jobs, documented technical processes and trained users. Lead transition of new projects into production to ensure supportability.