Pharmacy ManagerCaring Pharmacy Retail ManagementJan 1, 2013 – Present (10 yrs 8 mos)1) Lead specialised pharmacy services and digitalisation of pharmacy system to differentiate the company from other competitors- Develop electronic patient medication record system which allows efficient patient medication management and monitoring of patient’s condition. Approximately 170K patients benefitted from this program- Develop program and implement program that help patient… Show more Pharmacy ManagerCaring Pharmacy Retail ManagementJan 1, 2013 – Present (10 yrs 8 mos)1) Lead specialised pharmacy services and digitalisation of pharmacy system to differentiate the company from other competitors- Develop electronic patient medication record system which allows efficient patient medication management and monitoring of patient’s condition. Approximately 170K patients benefitted from this program- Develop program and implement program that help patient medication compliance and regular clinical followup with medical doctor through programs such as chronic disease management and diabetes management services- Develop and implement early disease detection and screening program such as Caring health awareness day to encourage early management and prevent complicationsLead CariDoctor, a electronic prescription service and tele-consultation project to its implementation2) Brand the company as pharmacy of choice through continuation and enhancements of services and initiation health awareness campaigns3) Manage opportunity for collaboration with various organisations (NGOs, universities, business partners etc) for initiatives that as align with company directions - such as opportunities for company branding and business, hiring and recruitment, health awareness to the communities or CRS etc4) Internal auditor for GDP and GDPMD5) Coaching of pharmacists and PRPsDuration : Apr 2003 – 2013 (9 years) Show less

Served more than 30 stores, in Klang Valley. As Community Pharmacist and Branch Manager in a chain pharmacy, responsibility includes1) Provide counselling and assisted patient’s disease management, empowered patient with knowledge and encouraged self management 2) Supply prescription and non-prescription medications to all the customers3) Manage pharmacy operations and inventory while ensuring the agreed profitability and turnover targets were achieved4) Boost sales and… Show more Served more than 30 stores, in Klang Valley. As Community Pharmacist and Branch Manager in a chain pharmacy, responsibility includes1) Provide counselling and assisted patient’s disease management, empowered patient with knowledge and encouraged self management 2) Supply prescription and non-prescription medications to all the customers3) Manage pharmacy operations and inventory while ensuring the agreed profitability and turnover targets were achieved4) Boost sales and customer loyalty through specialized pharmacy services 5) Monitor customer buying trends and community health care needs to adjust strategies and achieve company’s goals.6) Reach out to the community through various health talks and events to provide talks and counselling 7) Manage store staff performance and development Show less

1) Support new product process and formula development2) Managed all regulatory activities of the affiliate, including product registration and maintenance, regulatory aspect of products import, regulatory compliance, quality control, product complaint and licensing3) Planned annual regulatory activities and registration budget4) Planned, prepared, submitted and tracked of all product registration5) Maintained existing products, which include product renewal and annual license… Show more 1) Support new product process and formula development2) Managed all regulatory activities of the affiliate, including product registration and maintenance, regulatory aspect of products import, regulatory compliance, quality control, product complaint and licensing3) Planned annual regulatory activities and registration budget4) Planned, prepared, submitted and tracked of all product registration5) Maintained existing products, which include product renewal and annual license retention6) Ensured all activities in the affiliate is in compliance with regulatory requirements and conducted regular relevant trainings 5) Developed standard procedure for product or device complaints and managed product complaints6) Manage all issues pertaining Regulatory Affairs7) Acquired and maintained marketing authorisations for other countries where Hovid Ltd market its product such as Singapore, Philippines, Brunei, Vietnam and Cambodia8) Application of HALAL status for selected products Show less

Responsible for promotion and sales of Aggrastat1) Plan and implement sales strategies2) Implement marketing strategies, working closely with product and sales manager3) Build rapport with targeted customer and attend to their needs in relation to the product4) Provide supportive feedback to product manager in relation to the product5) Ensure sales target achieved

Responsible for all regulatory activities of the affiliate, including product registration and maintenance, regulatory aspect of products import, regulatory compliance, quality control, product complaint and licensing1) Plan annual regulatory activities and registration budget2) Plan, prepare, submit and keep track of all product registration3) Maintain existing products, which include product renewal and annual license retention 4) Ensure all activities in the affiliate is in… Show more Responsible for all regulatory activities of the affiliate, including product registration and maintenance, regulatory aspect of products import, regulatory compliance, quality control, product complaint and licensing1) Plan annual regulatory activities and registration budget2) Plan, prepare, submit and keep track of all product registration3) Maintain existing products, which include product renewal and annual license retention 4) Ensure all activities in the affiliate is in compliance with regulatory requirements5) Develop standard procedure for product or device complaints and attend to any such complaints6) Manage quality control of product and product storage 7) Conduct and coordinate regular activities (such as talks) in NPCB8) Work closely with other departments to improve registration timeline and product importation. Show less