Md. Yeasir Arafat Email & Phone Number

Dhaka, Bangladesh

• Responsible for Assuring and Manage service in Datacom node of MPBN, DCN, OCS network for Robi Axiata Bangladesh Ltd. all over the Bangladesh and maintain KPI as per SLA.• Responsible for maintaining MPLS/Backbone network of various operator in Bangladesh.• Responsible for preparing MOP, Root Cause Analysis Report, weekly report etc. • Responsible for Patch Management , Inventory Management for Hardware siftwress of Datacom Node in Telecommunication environment• Responsible for support of Datacom Node in PS, CS, OCS, MPBN network.• Responsible for quarterly audit through Huawei tools smartkit, preparing report and follow change management process to rectify.• Member of Incident Response Team .Responsible for monitoring and maintaining RPO,MTTR etc recovery metrics as Local leader of Recovery Team .Provide RCA and share lesson Learning• Responsible for planning and design accordance with Solution and Project team. Provide Technical leadership and guidance to junior personnel.

Dhaka, Bangladesh

- Diagnose hardware and software problems, and replace defective components.- Perform data backups and disaster recovery operations.- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.- Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.- Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.- Perform routine network startup and shutdown procedures, and maintain control records

Mohakhali, Dhaka, Bangladesh

- Work with business partners and IT teams to gather and document functional requirements and hence define solutions for rollout of full implementation of Enterprise solutions- Develop and conduct post implementation maintenance support procedures.Work as a team leader with other technical staff to ensure connectivity and compatibility between systems.- Coordinate with vendor and customer to ensure consistency and continuity across the business. Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with operating systems. - Prepare design for customer and design implementation guideline. - Prepare Bill of material, Product compliance paper according to RFP. - Understanding of customer requests and translating them into technical specifications.- Installation, configuration and trouble shooting for different types of network.- Configure and manage of different types of servers.

Prime Minister’S Office, Tejgaon Dahaka.

- Collect information to analyze and evaluate existing or proposed systems.- Write and maintain system documentation.- Conduct technical/web research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.- Providing support to Ministries and other govt. organizations for developing and maintaining ICT applications.- Analyze ICT application of different Ministry and government agencies.

Election Commission Secretariat Room: 18, Block: 5

- Trained them on ECS Intranet System. - Trained the entire election commission officers on basic computer, hardware and software.- Trained them on basic Internet operation.- Involved in training manual development - Ensured the support for the training participants

Masters Of Science, Applied Physics & Electronic Engineering

Bachelor Of Science, Applied Physics & Electronic Engineering

Higher Secondary School Certificate, Science

Secondary School Certificate, Science