Yeda Budaye Email & Phone Number

Lagos State, Nigeria

I have led activities to inform the public on the benefits of products such as Fuel Factor X (FFX), which serves to prolong the combustion of fuel in engines (cars, home generators and any devices that are powered on petrol).I serve as an advocate and communications channel to the Lagos marketing team, coordinating virtual feedback sessions to educate new and returning members towards best practices in meeting sales targets. I also recruit new members to the network, hand holding them through the on-boarding process towards meeting sales targets whilst supporting them through the stages of product purchase, selling and receiving payments.Again, I have extended sales reach beyond Lagos to Abuja, Port-Harcourt and Ibadan whilst documenting voluntary feedback from customers serving as testimonials of the products efficiency.

Lagos State, Nigeria

On resumption, I attained and surpassed the 12 months target set in the standard organizational structure to rise from a Supervisor, Assistant Manager and Manager position within eight (8) months. I increased marketing drive whilst building an active business team of about 20 persons inclusive of supportive Manager and Assistant Managers towards cumulative Case Credits in product sales meeting monthly and quarterly targets.I also organized internal and external strategic alliances to foster the team's growth individually and collectively. I identified opportunity windows to recruit new business partners and mentored them on how to successfully launch a winning sales strategy.

Lagos State, Nigeria

I served as a first-tier support to customers queries, actively listening to assist in resolving challenges connected to purchase orders, return of defective items and documenting enquiries, customer feedback and insights.I have served as a virtual assistant through multiple channels (email, phone, live chat) to guide potential and returning customers towards providing accurate information on products and services.My responsibilities included analyzing in-coming queries, sieved to assign to a first-tier response team and identify which required escalation to the second-tier team in accordance to the customer quality of service (QoS) policy at every step of the supply/delivery chain.

Lagos State, Nigeria

Documenting payment invoices/receipts ensuring all supporting documents and retirements meet compliance standards.Ensuring compliance, the highest Quality of Service (QoS) and proper bookkeeping practices are adopted for all payment expenses and inflows are accurately documented.Following up with prospects and returning clients introducing relevant products and service financial packages that meet their specific business needs.

Ilorin, Kwara State, Nigeria

Leading on projects and supporting the team in areas of planning, content development, implementing, monitoring and reporting on deliverables through the projects life cycle and maximizing allocated resources, scope and time.Supported in designing programme messaging content focusing on the educational thematic area for our radio programme which aired on the Kwara State Broadcasting Corporation radio station.Served on the selection team to identify, profile and engage project role models to inspire our youth target audience. This ensured the brand and external audience positive perception towards the work is sustained with reduced risk.Led the planning for the Spelling Bee Competition for Public Secondary School students which served as part of our advocacy to engage the students and promote continuity in secondary education.

Mass Communication, Communication And Media Studies

Membership Certificate, Public Relations