Skills developed: Close working relationships with clients and relevant third parties at all levels which developed interpersonal skills and the ability to manage expectationsStrategic insight, good knowledge of the client and its competitors, industry environment and markets.Implementation and delivery of projects, such as Annual reports, Corporate Responsibility reports and site refreshes. Working to tight deadlines, within allocated budgets on a regular basisPreparing design and web development project briefs and communicating the client’s needs to the relevant internal teams and maintaining a high quality web site by testing and checking before client sign-off Proactively managing more junior members of staff thus improving leadership and delegation skills Social media monitoring and monthly reports prepared for clientsResponsible for the day to day management of a number of accounts Managing website content, functionality and appearance for a positive user experience Involved in the design and distribution of HTML emails, blogs and press releases in accordance with brand guidelines and client eventsMonthly invoicing and budget monitoring for clients and raising of POs for external suppliersActive member of the company social committee organising monthly events and the Christmas party, with event contributions being made to the local charity ‘Richard House Children’s Hospice’.

Role responsibilities:Researched and compiled information to produce marketing literature for the company, liaising with the external graphics team and worked on the content and layout. Created a high quality professional brochure Prepared national adverts independently; seen in Top Marques and AutotraderUndertook competitor analysis on a regular basis and made decisions based upon the findingsConducted a consumer satisfaction survey, collecting and evaluating the results which helped National Numbers retain their BSI quality standards awardGoogle Adwords and Analytics; added new key terms, observed the traffic of the web site and reported back to the director on the recommended course of actionResponsible for handling both inbound and outbound sales, networked extensively to create, identify and obtain leads for new business while negotiating with client, in order to maximise margins