Trevor Y. Email and Phone Number
Highly motivated and adaptable, I thrive under pressure and demonstrate resilience when faced with adversity. Known for reliability, accountability, and the ability to foster collaboration among team members with varying levels of experience, I am committed to continuing my personal and professional development. Equipped with a diverse skill set and a drive for excellence, I am prepared to be a valuable asset to any organization.
Retail Data Systems
View- Website:
- rdspos.com
- Employees:
- 384
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Systems Analyst IiRetail Data Systems Oct 2024 - PresentWisconsin, United States -
Systems AnalystRetail Data Systems Sep 2023 - Oct 2024Wisconsin, United States• Supported Culver’s franchise and corporate locations utilizing RDS supported hardware and SaaS products by consistently resolving 25-30+ tickets per day via phone and email. Worked on call rotation throughout the year. • Troubleshooted networking equipment such as: firewalls, switches, routers, etc., and configuration issues such as: VLAN, port forwarding/triggering, DNS, whitelisting, etc..• Leveraged deep understanding of Windows Event Log Viewer, CLI tools, and Windows OS (including features such as IIS, Management Console and Snap-Ins, Registry Editor).• Employed knowledge of CRUD-style and SQL-based applications to accurately and quickly assess root causes and modes of failures.• Remotely retrieved and reviewed Verifone payment terminal logs to assess cause of payment declines and/or rejections.• Self-initiated coding and deployment of automation scripts via PowerShell to streamline troubleshooting and installation processes, cutting task execution time by up to 70%. • Collaborated with higher level support to analyze critical issues and restore system operation.• Advanced understanding of the following technologies: Verifone payment terminals, PAR and NCR POS (point-of-sale) terminals and accessories, Raspberry Pi-based menu boards, and kitchen order management systems.• Assisted support and service technicians in order to reach faster ticket resolution and hardware installation times.• Wrote purchase orders for new and replacement hardware. -
Delivery AssociateLegacy Transit May 2023 - Aug 2023Sussex, Wi
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Forklift OperatorSam'S Club Aug 2022 - May 2023Milwaukee, Wisconsin, United States -
Customer Service Specialist/Deliveries/Paint AssociateThe Home Depot Jul 2019 - Aug 2022Menomonee Falls, Wisconsin, United States -
Operational Lead/Web DeveloperSigma Sites May 2019 - May 2020Long IslandAt Sigma Sites, a company I founded with like-minded individuals, I am both a developer and operational lead. I designed our business model, as well as assisted in designing and building our website. On a daily basis, I oversee day to day operations and ensure our business is running smoothly.
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Assistant CoachLi Hellcats Jun 2015 - Aug 2017Oyster Bay, New YorkBaseball has been a part of my life since I was a child, and was taught how to play by older kids. I had the desire to give back to my community, and decided to coach after a few years of volunteering as one.
Trevor Y. Education Details
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Criminal Justice/Police Science -
Criminal Justice And Corrections -
Oyster Bay High School
Frequently Asked Questions about Trevor Y.
What company does Trevor Y. work for?
Trevor Y. works for Retail Data Systems
What is Trevor Y.'s role at the current company?
Trevor Y.'s current role is Systems Analyst II at Retail Data Systems.
What schools did Trevor Y. attend?
Trevor Y. attended University Of Wisconsin-Milwaukee, Waukesha County Technical College, Nassau Community College, Binghamton University, Oyster Bay High School.
Who are Trevor Y.'s colleagues?
Trevor Y.'s colleagues are Shelley Honaker, Sheri Rassman, Nika Marnell, Mallory Peters, David Rosario, Phillip Mccarthy, Chris Cutting.
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