Yee Tun Email & Phone Number

2275 Research Blvd, Rockville MD 20850

Bethesda, MD

• Manages operations of the branch as a whole: open accounts; maintain customer relationships with account holders; promote new product to existing customers; bring new customers to the Bank.
• Attends Manager Meetings and employee meetings to remain current with Monument Bank policies and procedures related to bank operations, customer relationship, and sales.
• Coaches the branch employees.
• Helps and trained other branch employees.

• Made business calls and got businesses outside the branch to meet branch goals. Originated mortgage and HELOC. Reviewed and analyzed loan packages for approval or denial in accordance with bank guidelines.
• Attended net working meeting weekly to promote OBA bank.
• Managed operations of the branch as a whole: open accounts; maintain customer relationships with account holders; promote new product to existing customers; bring new customers to the Bank.
• Attended Manager Meetings and employee meetings to remain current with OBA policies and procedures related to bank operations, customer relationship, and sales.
• Coached branch employees and trained new managers.
• Helped and trained other branch employees. Develop monthly schedules for the branch.

• Managed operations of the branch as a whole: open accounts; maintain customer relationships with account holders; promote new product to existing customers; bring new customers to the Bank.
• Attended Assistant Manager Meetings.
• Conducted monthly sales meetings
• Attended weekly sales calls

• Contributed to the branch’s sale goals by recognizing sales and referral opportunities and effectively referring customers; assisted the branch sales activities.
• Managed the branch in absence of Management. Performed monthly branch meeting.
• Opened new accounts; processed loans; Sold bank products; Solved customer problems daily.
• Trained and supervised four tellers and new hire floaters, and scheduled for teller line.
• In charge of tracking sales goals, ordering cash, conducting audits, managing loss prevention, filing CTL and CTR and reviewing teller evaluation.
• Attended internal training courses, e.g., sale training, loan knowledge training, IRA training and customer service training