Albert Yee Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, Canada

KeyholderRecognized for making the largest single sale in March 2016Part of the opening team for the second North American storeFashion Merchandising and window displayConsistently used customer relations management to drive return clients

Checking in and checking out of guestsOpera experienceMicros ExperienceMaking room reservationsMaintaining the high level of guest satisfaction through the overnight hours

Vancouver, Canada Area

BellmanIn Room DiningOvernights

Glowbal

-Utilizing skills of strategy and efficiency to effectively support various forms of service across a large indoor, outdoor and multi-leveled area.-Understanding the functions of various roles of in a restaurant-Helping open a new venue

Multiple

- Experience working at different Venues in Metro Vancouver including the Vancouver Convention Centre-Ability to lift 10 main courses on a oval side stand tray-Further my understanding of the industry in Vancouver

-Execute Planograms-Maintain accurate perpetual inventory numbers-Provide up-to-date accurate signage for items-Ensure smooth computer generated orders to fulfill current store needs

Lake Louise

-Handled emergencies ( Assisted in ensuring the health and safety of everybody in and around the Lake itself as I was in command of the nearest land-line)-Ensured smooth communication among the hundreds of staff, guests, potential guests and visitors-Learned how to communicate minute to minute updates effectively with a team in a position which must be.

Focused on Hotel Revenue ManagementAcquainted with Hotel Revenue Management softwareLearned to think analytically about revenue

Part-time and mostly on the weekends to:Assist customers in buying the suitable HP products.Complete the sale of HP products with add-ons. Maintain rapport with store staff.

Burnaby, B.C.

A part-time paid position with BCIT to:Show aspects of the BCIT experience to prospective students.Lead groups of up to 18 people on tours of BCIT Burnaby Campus.Customize tour experiences to suit the needs of individuals or group.Provide detailed information about BCIT and refer guests to sources of information.

Byrne And Marine

August 2004-June 2007(3 years)A part-time client-facing customer service position:Handled cash, debit, credit, and AccountsCounted pills to the prescribed amount accurately and efficientlyHandled highly sensitive information such as prescription recordsKept track of daily inventories of pharmaceuticals productsPrioritized tasks to handle workload efficiently

Post Degree Diploma, Accounting

Data Analytics

Diploma, Marketing Management: Tourism Management Option

Activities and Societies: MPI Student Chapter Director of Sponsorship, Peak Leadership

Bachelor Of Applied Science (B.A.Sc.), Civil Engineering

Activities and Societies: Steel-bridge teamLast 3 years of the program was part-time.