Yee Lyn Lim Email & Phone Number

Malaysia

Carsome is the largest online used car trading platform in Southeast Asia.With presence in Malaysia, Indonesia, Thailand and Singapore. We offer a seamless and hassle-free experience to consumers who wish to buy or sell a car.Founded in 2015, Carsome transacts more than 40,000 cars annually with a transaction value of over US$600 million. We work with more than 8000 used car dealers who have collectively made more than 2.3M bids, ensuring that consumers are getting the best deals.

Glomac Damansara

Managing end to end sales processes and running as primary point of contact for sales team. Responsible for driving customer happiness, improving customer effective use of our platform and services, focuses on ways to drive revenue growth, and ensuring services delivered to customers. Key contributions include:- Designed compelling Sales SOP and framework- Track and manage Customer Success - Devise a win-back strategy to retain customers- Provide training and on-boarding program for customers - Support, manage and lead product pricing proposals and promotional collaterals - Constantly identifying bottlenecks and improvising it

Kuala Lumpur, Malaysia

Day to day involvement leans toward business development and client liaison. Managing over 500 clients and assisting them to find talents through creating attractive Company Profiles/Culture Pages that showcase the company's culture and values. WOBB helps employers (regardless of your size, big or small) recruit quality talent by building your employer brand and showcasing your culture, on our website and mobile app. We're used by different types of employers, from large corporations, to young and fast growing startups.Drop by and say hello at:Web: www.wobbjobs.comFacebook: facebook.com/wobbjobsInstagram: @wobbjobsEmail: yeelyn@wobbjobs.comOur awards and notable media features include:Alliance Bank Bizsmart SME Innovation Challenge Top 20 2015DIGI WWWOW Awards 2015 - Top 5 in Mobile e-CommerceSAYS.COM Top Local Startup 2015Vulcan Post Top Malaysian Startup 2015Cradle Fund CIP Catalyst 2015e@Stanford MaGIC 2014

Kuala Lumpur, Malaysia

Accountable to lead pre-work planning and collect substantial amount of financial data to prepare working papers for audit engagements in different industries. Participated in outstation audit and contributed in execution of full-associate work (including cash, receivables, payables, revenues & expenses transaction testing), vouching, reconciliation and stock take activities. Took part in the initial pre-planning and readiness assessment and assisted in the preparation of MD&A for IPO of a mid-sized medical equipment manufacturing company. Liaised closely with clients to problem-solve missing details and potential issues.

Petaling Jaya, Malaysia

Responsible for treating all inbound customer communication with the highest level of customer service possible. Achieved and exceeded daily target of handling 90 incoming calls while maintaining the highest level of customer service. Responded promptly to customers’ inquiries, e-mails and complaints from countries all over Southeast Asia region. Involves resolving customers’ problems such as assisting disgruntled customers with step by step guidance on internet bookings & website issues and providing truthful & accurate information. Performed variety of concurrent tasks, time critical issues and created reports.

Bachelor’S Degree, Bachelor Of Business And Commerce

Activities and Societies: Monash Performing Arts Club, Monash Music Club, Monash Accounting Club, Monash Badminton Club

Monash University Foundation Year