• Provided exceptional customer service in a fast-paced environment, ensuring a positive experience.• Managed transactions and maintained accurate records, demonstrating attention to detail and accountability.• Developed strong communication skills by interacting with a diverse customer.

• Managed and operated five social media accounts (X, Meta) using tools like Meta Business Suite• Created and implemented content calendars to optimize posting schedules.• Analyzed user insights using Meltwater, reporting content strategy and improving engagement rates.• Collaborated with advertising agencies to boost social media post engagement with the targeted audience.• Created and planned content, including copywriting and design layouts for social media and ad banners… Show more • Managed and operated five social media accounts (X, Meta) using tools like Meta Business Suite• Created and implemented content calendars to optimize posting schedules.• Analyzed user insights using Meltwater, reporting content strategy and improving engagement rates.• Collaborated with advertising agencies to boost social media post engagement with the targeted audience.• Created and planned content, including copywriting and design layouts for social media and ad banners usingCanva and other tools.• Directed design of approximately 900 layouts for social media and ad banners, ensuring brand consistency.• Executed compliant social media campaigns, demonstrating adaptability to platform regulations.Merged from IMJ to Accenture JapanIMJからアクセンチュアへ合併https://www.imjp.co.jp/news-report/news/information20210701.htmlhttps://newsroom.accenture.jp/jp/news/2016/release-20160704 Show less

• Managed and operated five social media accounts (X, Meta) using tools like Meta Business Suite• Created and implemented content calendars to optimize posting schedules.• Analyzed user insights using Meltwater, reporting content strategy and improving engagement rates.• Collaborated with advertising agencies to boost social media post engagement with the targeted audience.• Created and planned content, including copywriting and design layouts for social media and ad banners… Show more • Managed and operated five social media accounts (X, Meta) using tools like Meta Business Suite• Created and implemented content calendars to optimize posting schedules.• Analyzed user insights using Meltwater, reporting content strategy and improving engagement rates.• Collaborated with advertising agencies to boost social media post engagement with the targeted audience.• Created and planned content, including copywriting and design layouts for social media and ad banners usingCanva and other tools.• Directed design of approximately 900 layouts for social media and ad banners, ensuring brand consistency.• Executed compliant social media campaigns, demonstrating adaptability to platform regulations.Merged from IMJ to Accenture JapanIMJからアクセンチュアへ合併https://www.imjp.co.jp/news-report/news/information20210701.htmlhttps://newsroom.accenture.jp/jp/news/2016/release-20160704 Show less

• Achieved high customer satisfaction by providing friendly and attentive customer service, responding inquiries, and assisting with product selection.• Organized and managed customer lines efficiently, minimized wait times, provided a positive customer experience, and contributed to the smooth operation of the store.• Managed cashier duties processed transactions accurately and handled currency exchanges.

Kyushu Sangyo University Language Education and Research Center• Communicated with faculty members to manage classroom keys to ensure smooth access, and supervised language tests and learning materials ensuring organization.• Provided technical assistance to students and faculty, managed computers, and printers.• Designed posters for English-speaking events, contributing to successful events.

• Assisted students and faculty with book checkouts and returns, ensured a seamless borrowing process, and maintained the functionality of computers in the library, assisting users with technical issues.• Managed the return of library materials, organized the returned books to their designated shelves, and maintained a clean study environment including regular cleaning tasks.

TSUTAYA Book Garage• Provided excellent customer service, assisted customers in locating specific items, offered guidance on store layout, and facilitated order processes.• Creativity in designing eye-catching displays, contributing to a dynamic and appealing in-store environment.• Managed warehouse operations, ensured accurate inventory records and timely stock replenishment.