Yee Vang work email
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Yee Vang personal email
I’m a dedicated and results-driven Customer Success Manager, with a proven track record of driving productivity, improving customer experiences, and increasing revenue and retention. My expertise in account management, coupled with my passion for cross-functional collaboration--internally and with partner channels--helps me to deliver positive customer experiences and drive process improvements.As a creative and respected team leader, I excel at installing a shared vision and aligning values with company mission. I'm passionate about providing personalized professional development to each of my team members, leading them to succeed. With experience mentoring team members, facilitating team meetings, and implementing process improvements, I am committed to delivering the best results for customers and companies alike.
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Client Success ManagerRentlyKirkland, Wa, Us
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Loan Officer Nmls #1804161Zillow Home Loans, Llc Nov 2024 - PresentIrvine, California, UsEqual Housing LenderZillow Home Loans, LLCCompany NMLS ID# 102871301 2nd Ave, Suite 3100-ASeattle, WA 98101https://www.zillowhomeloans.com/https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/10287To access the Texas consumer complaint recovery fund notice, please use this link: www.zillowhomeloans.com/licensing/ -
Client Success ManagerRently Apr 2023 - Nov 2024Camarillo, California, Us• Responsible for upsells, renewals, and expansions• Performed business reviews to proactively identify opportunities for strategic client growth and address clients at risk• Conducted meetings on process improvements, feature enhancements, new implementation, and best practices• Influenced adoption and advocate process changes with both internal and client teams• Strong technical aptitude in understanding of SaaS integrations, syndication, API, and tech stacks
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Licensed Real Estate BrokerLookup Realty Apr 2023 - Apr 2024Auburn, Washington, Us -
Senior AdvisorZillow Feb 2022 - Dec 2022Seattle, Washington, Us -
Senior Zillow Offers AdvisorZillow Feb 2021 - Feb 2022Seattle, Washington, Us
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Zillow Offers AdvisorZillow Jun 2019 - Feb 2021Seattle, Washington, Us
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Independent Insurance ProducerAsia Usa Group Llc Jan 2013 - Dec 2020• Educated clients on Medicare solutions• Introducing Guaranteed Universal Life and Index Universal Life products to clients• Specializing in ING Reliastar Life Insurance and Annuity products• Specializing in North American Company of Life and Health Insurance products• Specializing in National Life/Life of the Southwest Insurance and Annuity products• Specializing in Securian/Minnesota Life Insurance and Annuity products
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Real Estate BrokerKeller Williams Puget Sound Feb 2017 - May 2020Federal Way, Wa, Us• Provided guidance and assisted home buyers in purchasing potential properties for the right price under the best terms• Prepared and maintained necessary paperwork for transactions -
Member Consultant IiBecu Nov 2018 - Jun 2019Tukwila, Wa, Us• Provided a seamless delivery of member services from routine to complex issues in fast pace retail branch environment• Leveraged knowledge of multiple financial products and ability to identify, diagnose, and act on members' consumer financial needs• Assisted in the application process for consumer and business loans, lines of credit, and deposit products • Assured loan applications and documents are completed accurately, signed, stored, and in compliance with federal regulationsTools: Microsoft Office Suite, Fiserv -
Account ExecutiveZones, Inc. Aug 2018 - Nov 2018Auburn, Wa, Us• Prospected mid market healthcare accounts to discover IT needs and develop IT solutions• Focused on workplace modernization of IT hardware and cross sold into network optimization, data center transformation, and security fortification• Healthcare Organizations/Accounts ranged up to 13,000 employees• Served as liaison between customers, field representatives, solution architects, technology executives, and project managersTools: Microsoft Office Suite, Microsoft CRM -
Integrated Solutions ConsultantAt&T Jul 2017 - Aug 2018Dallas, Tx, Us• Pioneered new sales channel to cross sell AT&T services to current DirecTV customers• Delivered wireless solutions to customers within their home and businesses as field agent• Developed and maintained customer experience along with sales objectives for new in home sales channel• Provide consumers new solutions with AT&T NEXT device plans, Mobile Share Advantage and Unlimited Data Plans towards their needs, wants, and troubles in rate plans, services, and mobile devices• Educated consumer on DirecTV and CenturyLink home services for partner growth• Bridged gap between DirecTV employees and AT&T Retail by working side by side to assure customer satisfaction for home services and integration -
Retail Sales ConsultantAt&T Oct 2014 - Jul 2017Dallas, Tx, Us• Provided AT&T consumers new wireless telecommunication solutions with AT&T NEXT with Mobile Share and Unlimited Plans• Highlighted AT&T's new home services, Digital Life home security with home automation services and DirecTV to eligible consumers• Maintained store operations on cash handling, inventory assistance, and upkeep
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Independent Insurance ProducerCornerstone Financial Group Llc Aug 2011 - Sep 2017• Educated clients on protecting their most important asset, their ability to work, through disability insurance• Educated clients on Life insurance products such as Term Life, Whole Life, and Universal Life• Introducing the concept of Tax Free Retirement and the concept of Infinite Banking• Specializing in Ameritas Life Insurance, Annuity products, and Disability Insurance
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Samsung Experience Store LeadMosaic Sales Solutions Jan 2014 - Sep 2014Chicago, Illinois, Us• Oversought Samsung Experience Store operations in Bellevue and Federal Way• Managed Samsung Experience Consultant team (each location with 3 part time consultants)• Provided active feedback and support to other Samsung Stores in the Washington area• Teamed with other outside vendors on combining Samsung products with their services• Trained and coached store sales representatives on selling Samsung products• Conducted consumer training courses on a weekly basis to educate on product use and convergence of products into the Samsung ecosystem -
Samsung Experience ConsultantMosaic Sales Solutions Sep 2013 - Jan 2014Chicago, Illinois, Us• Brand Ambassador for Samsung Mobile Products• Specialized in Samsung Galaxy Phones and Tablets along with Laptops and Cameras• Maintained store shelves and upkeep within Samsung Experience Store
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Retail Sales AssociateT-Mobile Apr 2012 - May 2013Bellevue, Wa, Us• Developed customer relationships and education regarding wireless services with T-Mobile Value plans and Uncarrier initiative.• Found solutions to customer needs, wants, along with troubles in rate plans, services, and mobile devices• Practiced team building and team selling to increase store productivity with metrics in post paid plan activations, prepaid activations, mobile broadband activations, business activations, adding feature revenue, and bundling extra accessory sales• In charge of Small Business plan knowledge, activation, and care• Maintained store operations on cash handling and depositing, inventory assistance, and upkeep -
Independent Insurance ProducerCornerstone Financial Services, Llc Nov 2010 - Jan 2013Tukwila, Wa, Us• Daily prospecting and development of relationships with new and current clientele • Retirement planning and employee benefits for the small business groups• Group and individual risk management through in depth fact gathering• Wealth management under private financial portfolio analysis• Educate clients on financial concepts and develop purposeful plans • $115,000 in annual premium in first year
Yee Vang Skills
Yee Vang Education Details
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Bellevue CollegeGeneral -
Renton High School
Frequently Asked Questions about Yee Vang
What company does Yee Vang work for?
Yee Vang works for Rently
What is Yee Vang's role at the current company?
Yee Vang's current role is Client Success Manager.
What is Yee Vang's email address?
Yee Vang's email address is ye****@****att.com
What schools did Yee Vang attend?
Yee Vang attended Bellevue College, Renton High School.
What are some of Yee Vang's interests?
Yee Vang has interest in Cellular Technology, Children, Fashion, Civil Rights And Social Action, Economic Empowerment, Politics, Education, Environment, Science And Technology, Anime.
What skills is Yee Vang known for?
Yee Vang has skills like Customer Service, Sales, Customer Satisfaction, Customer Retention, Insurance, Team Building, Customer Experience, Life Insurance, Telecommunications, Retirement Planning, Teamwork, Leadership.
Who are Yee Vang's colleagues?
Yee Vang's colleagues are Kari Gardner, Rodolfo Cervantes, Sabastian Antony, Dharmesh P, Hameed Shah, Alexis Monasterio, Mathan Mohan.
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