A highly ambitious and resilient IT Operations Manager retaining both experience and knowledge within the streams of IT Management & Operational Processes. Over 13 years of industry experience, currently leading & overseeing the ecommerce competency of the company 'Dubaiprint.com' in the role of Executive Manager. My expertise played a key role in developing & contributing to the continued growth of ‘NDigitec’ working both independently and in collaboration with a multi-disciplinary team. Through the effective utilization of both statistical & quantitative research alongside truly understanding the core of the practical needs to an organization's success, I’ve contributed vastly on the operational management & enhancement. These invaluable exposures have provided me with a deep understanding in project management and deep analytical reporting; equipping me with the ability of creating and leading crucial projects from Top to Bottom. This unique blend of both theory and practical application within the IT Services sector has granted me the opportunity of pinpointing weaknesses within organizational best practices while simultaneously maximizing workplans & budgets.