Yehor Miniazev Email & Phone Number

Kyiv, Kyiv City, Ukraine

— Elicit requirements from the clients and prepare all the needed documentation to kick off a project— Outline the scope of work for a project and own its backlog— Maintain Jira boards and tickets in order— Create and control a timeline for each project to ensure smooth delivery— Work closely with a designer to convert the clients' business needs into hi-fi mockups— Allocate team resources, basing on the cross-project prioritization— Work closely with the core development team— Manage configuration of a marketplace for the US market— Help with UI copywriting and build up a user's knowledge base

Kyiv, Kyiv City, Ukraine

— Managed complex SaaS design projects from start to finish— Elicited requirements and maintained all the needed project documentation: design briefs, SOWs, etc.— Converted the clients' business requirements into the product requirements and owned project backlogs to ensure final designs' integrity and consistency— Created mindmaps and participated in the UX design— Worked with different software development methodologies: Agile (Kanban, Scrum), Waterfall— Maintained boards and tasks in Asana, Jira, Trello, and Flow— Allocated resources to the projects, basing on the priority level of each one of them calculated using a set of parameters outlined by the team— Controlled the projects' timeline, scope, and budget to ensure smooth and timely delivery— Acted as a liaison between the clients and the team

Kyiv, Kyiv City, Ukraine

— Managed a team of agents and monitored their performance— Developed a plan for the department growth, calculated KPIs and outlined steps to be taken within half a year to improve agents' performance, enhance their expertise and also meet a revenue target— Helped to develop a remuneration system for the agents, assessing each agent's skills and setting personal targets— Started creating a knowledge base with articles describing and explaining the department's processes— Created a detailed and interactive onboarding process program for the new sales agents— Acted as a mentor for the new sales agents— Carried out all the administrative tasks of the department

Kyiv, Kyiv City, Ukraine

— Identified and qualified potential sales opportunities— Generated interest through initial contact, using highly-personalized applications built with the help of a tool of my design— Conducted interviews and calls presenting our company— Elicited requirements and prepared all the needed project documentation to be handed over to PM: design briefs, SOWs, etc.— Prepared overall project estimates: budget, timeline, deliverables, etc.— Made sure all parties are on the same page regarding projects progression— Upsold clients

— Contacted and maintained communication with potential clients (mostly C-level executives) via email and over the phone — Qualified prospects and identified their needs, preferences, etc.— Analyzed market and performed searches to find the best airfare options based on the clients' preferences— Provided constant support to the clients during their trips, carrying out the functions of their travel-concierge— Built strong relationships with our clients to fill the pipeline with returns and referrals

Kyiv, Kyiv City, Ukraine

— Researched and identified key points of contact— Analyzed target companies and made company summaries to find the best sales approach— Called and emailed prospects to generate initial interest and set meetings for external sales teams— Met monthly quotas of meetings set and opportunities qualified— Maintained business correspondence with C-level executives— Maintained accurate information on leads in a CRM system

Kyiv, Kyiv City, Ukraine

— Assisted PM in organizing day-to-day work of the group— Administered the main communication channel of the working group — Created and managed social media accounts— Designed and produced marketing materials— Managed PM’s correspondence and schedule— Participated in the Platform's communications strategy development