As a Global Director Customer Assurance Program at Forescout Technologies, I leverage my two decades of IT industry experience and expertise in cybersecurity and digital transformation to deliver value-added solutions to clients and partners across regions and sectors. resolve complex situation and ensure customer retention.I have a proven track record of service offering innovation and leading strategic direction of the Professional Services business, with a focus on customer success, corporate strategy, and new business development. I have successfully launched and managed multiple programs and projects that enhanced customer satisfaction, retention, and loyalty, as well as generated new revenue streams and business opportunities for the company. I have strong commercial acumen and cross-functional leadership skills, with the ability to lead and collaborate with diverse teams and stakeholders to achieve results and meet deliverables. I have a results-focused approach and a strong aptitude for identifying and resolving business and technical challenges, as well as building lasting client relationships. I am passionate about enabling and empowering customers and partners to achieve their goals and overcome their pain points through innovative and scalable solutions.
Listed skills include Crm, Strategy, Integration, Project Management, and 40 others.