Socials: @gpckwtStrong mixed background in tech and leadership with previous sales, management, and software development experience.Areas of experience include team leadership, systems design, implementation, change management, configuration management, solutions architecture, quality assurance, application integration, and systems integration.• Years of experience across a wide range of disciplines including IT management, server administration, operations, engineering, technical leadership, and client-facing consulting• Lead and hands-on experience with support, management, and design of IT systems in multiple areas including Active Directory, Directory Services, Server and Storage, Network, Virtualization, Web Hosting, Data Center, Identity & Access Management, and Web Security• Expertise with Microsoft Windows systems including strong hands-on technical skills with design, development, administration deployment, and support in large and complex production environments• Expertise with MS System Center Configuration Manager, MS Active Directory, MS Group Policy, and MS Windows PowerShell• Eager, willing, and able to learn and apply new technologies in a short amount of time• Outstanding written and verbal communication skills• Proven experience with Windows Server• Proficient in project management and planning• Well-versed with ITIL incident and change management process• Experience working with Python and HTML/CSS
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Branch ManagerThe Green Power Co.Kuwait -
Branch ManagerThe Green Power Co. Feb 2022 - Present -
Social Media Marketing ManagerThe Green Power Company 2015 - PresentKuwait City, Kuwait- Keeping the GPC website updated with the latest news, events, and information- Ensuring that the website is free of errors and is regularly maintained- Communicating with the communications team to promote events and post mediaOn the website
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Sales And Marketing SpecialistThe Green Power Company Jan 2010 - PresentKuwait City, Kuwait- Oversee all social media accounts – Facebook, Instagram, Twitter, and any other relevant platform as required- Communicate and engage with audiences and ghost-writing blogs- Manage online presence such as Google My Business, Yellow Pages, Yelp, etc- Manage content schedulers such as Buffer- Create paid social media ad campaigns, including writing, general creative direction, targeting optimization, and budget management using Facebook Ads, Google Search, and Google Shopping Ads to increase customer visibility
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Production SchedulerThe Stone Factory Aug 2018 - PresentOrange, Connecticut, United States- Develop daily/weekly production schedules to ensure production deadlines are met- Determine material, equipment, and labor requirements- Prepare status & performance reports- Assist/resolve production issues- Other duties as assigned
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Sales AssociateThe Stone Factory Aug 2015 - PresentConnecticut, United States- Provided accurate product information- Served multiple customers, discover their needs and made recommendations to generate sales- Met and exceeded sales goals and Processed shipments - Additionally managed the store’s social media and website
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Independent Owner OperatorAsl Distribution Services Limited Dec 2020 - Nov 2023Windsor, Ontario, Canada- Transporting cargo to and from specified locations as instructed by company dispatchers- Strategically planning travel routes to ensure that all deliveries are completed in a timely manner- Reviewing dispatchers' instructions before deliveries to prevent any errors or miscommunications- Performing inspections of the designated truck before and after each delivery to ensure that it is mechanically sound- Promptly informing management of any mechanical issues that render the designated truck unroadworthy- Maintaining a logbook with an accurate account of the number of hours worked, rest periods, and mileage covered- Submitting cargo documents to customers and obtaining customer signatures to confirm receipt of the correct cargo- Notifying dispatch of any damaged cargo- Supervising the safe loading and unloading of cargo -
Operations SupervisorAsl Distribution Services Limited Jun 2021 - Aug 2023-Assists the team in booking loads, dispatching, routing,and tracking of transportation vehicles.- Communicate with drivers (both Company and OwnerOperators) daily regarding issues, schedules, dispatchinstructions, etc.- Enter data in the computer system and maintain logs andrecords of all activities and other information.- Monitor the route and status of field units to coordinateand prioritize the schedules.- Build strong relationships with customers & carriers andthe company's 3PL group.- Communicate service issues as required and developsolutions.
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It Project ManagerHomelife Gold Star Realty Jan 2021 - Jun 2021Windsor, Ontario, Canada -
Software Quality Operations AssociateArtech L.L.C. Mar 2021 - May 2021Detroit, Michigan, United StatesThis is an entry-level position on software quality operations team, which is responsible for ensuring the quality of self-driving car software. The team performs quality assurance on new software, reports bugs, and helps improve internal tools. This position provides a great opportunity to work directly with product managers, developers, and engineers, helping to bring to life an innovative product. A great candidate for this position has a curious, analytical mind, and enjoys gaining new knowledge on the go. She or he is dedicated to their work, quality-focused, can handle repetitive tasks, and is willing to take initiative and go the extra step to help the team. Collaboration and communicating effectively with teammates is important for this role. Team members may be asked to help with training and preparing training material or documentation. Preference for candidates in science, technology, physics, mathematics, statistics, engineering, data analysis or similar fields. New team members will be given extensive training on our internal tools and workflows upon hiring. She or he is expected to keep all project details confidential. Summary of Duties:-- Review and analyze testing data to identify problematic areas- Provide feedback to developers team- Create test scenarios- Work closely with engineers ensuring high quality of tests- Identify and report bugs- Keep track of issues -
Vehicle HandlerEssex Terminal Railway / Morterm Limited / Motipark Limited Dec 2020 - Apr 2021Windsor, Ontario, Canada- Use handheld/Tablet, and computer to record and report information to/from carriers and the customer- Interact with the customer, carriers, and repair groups in a professional manner- Drive new customer vehicles onto rail cars from staging lines in a safe and efficient manner- Secure new customer vehicles to rail cars by using chains or chocks as required by manufacturer- Set-up rail car bridge plates, raise and lower rail car decks- Open/Close rail car doors and operate loading ramps- Inspect vehicles for damage and drive vehicles within the compound to/from staging areas- Drive vehicles on public roads to locations <15km- Various duties as assigned or required to help the facility function in a team environment -
Financial AssistantBennell Logistics Services Llc Mar 2018 - Jan 2019Vancouver, Bc, Canada- Maintaining internal financial spreadsheets and coordinate with staff to ensure accuracy and timely payments- Proofread/edit/review/redirect incoming and outgoing documents/correspondence, ensuring documents meet established guidelines, quality standards, and deadlines- Processing company orders- Maintaining and developing reports on orders and payments made by the company- Additional purchasing responsibilities include proper invoice processing, management of all required supporting documentation, travel planning, and expense reimbursements- Process data files and give feedback on the level of quality of data that affects our ability to satisfy our client needs
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Technical Support SupervisorSutherland May 2017 - Aug 2018Windsor, Ontario, CanadaResponsible for assisting agents with handling advanced technical support issues and taking control of calls where the customer requests a supervisor. -
Training SpecialistSutherland Sep 2017 - Dec 2017Windsor, Ontario, CanadaResponsible for training agents to handle inbound technical support contacts.
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Senior Consultant / Quality Assurance AuditorSutherland Sep 2016 - Nov 2017Windsor, Ontario, CanadaResponsible for auditing inbound customer technical support contacts to ensure the client's information security and call handling processes are followed, in addition to ensuring the accuracy of the solutions offered to the customer. Responsible for creating Excel sheets and generating reports based on data gathered from customer contacts.
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Technical Support ConsultantSutherland May 2016 - Sep 2016Windsor, Ontario, CanadaResponsible for handling inbound technical support contacts, in addition to handling basic sales and billing concerns. Also responsible for handling inbound support contacts for technicians in the field handling residential LAN repair.
Yehya Alsayed Skills
Yehya Alsayed Education Details
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Computer Science -
Computer Systems Technology - Networking -
Computer Systems Technician - Networking
Frequently Asked Questions about Yehya Alsayed
What company does Yehya Alsayed work for?
Yehya Alsayed works for The Green Power Co.
What is Yehya Alsayed's role at the current company?
Yehya Alsayed's current role is Branch Manager.
What schools did Yehya Alsayed attend?
Yehya Alsayed attended Trident, University Of Windsor, St. Clair College, St. Clair College.
What skills is Yehya Alsayed known for?
Yehya Alsayed has skills like Leadership, Team Building, Planning, Requirements Analysis, Linux, Cybersecurity, Arabic, Sales, Data Entry, Microsoft Powerpoint, Network Design, Data Analysis.
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